I finaly solved this, the problem was caused by the new microsoft updater
tool, it was clashing with my epsom scanner/drivers, to resolve this issue i
had to restore my windows back to my oiginal install wherei had not installed
the new updater. thankfully i use norton ghost 2003(best program in the wold)
and had set an image of my windows with a few necessities ie
av/firewall,printer on so i could go back to then and my printer installed
first time.
"Joe Wright" wrote:
> chirpy wrote:
> > Can anyone please help me as I have been trying to reintall my EpsoN
> > perfection scanner for 3 weeks. It worked when I used to run xp pro, but since
> > a reformmat I have started using xp home and everytime I install the twain
> > drivers and then turn on my scanner it finds the new hardware, then looks for
> > the drivers. I get the usual "this is not the microsoft signature" rubbish and
> > click install anyway. As soon as it starts installing, I get "CLASS INSTALLER
> > DENIES THE REQUEST TO INSTALL OR UPGRADE THIS DEVICE" so I'm totally lost here.
> > Can anyone help?
>
> This error (class installer has denied...) can occur if the device
> driver is not compatible with Windows XP. To solve this issue, install
> a Windows XP compatible driver for the USB device (scanner).
>
> Go to the scanner home page and find an XP-compatible driver for the
> device. Here's a start:
>
> http://www.epson.com/cgi-bin/Store/s...oType=Overview
>
> --
> Joe =o)
>
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