I have a client with this device that was installed by their previous
IT person. After a power outage they no longer can connect to one of
their wireless networks. When they try they are asked for a username
and password which they weren't asked before and nobody knows of one.

Anyway, this is their guest network and the just want a WAP
passphrase
on it, but nowhere in the interface can I find a place to put one.
This thing is beyond complex and way overkill for them, but they got
roped into spending the money so they want to use it. I don't even
see anything in the docs on how to do it.


Can anybody help?


-Jim

This could be Cisco question. I happen to have the same Cisco wireless LAN
controller. You may want to check the controller configuration or check the
logs.

--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"jtpr" <(E-Mail Removed)> wrote in message
news:1f768d33-3ddd-4460-8f10-(E-Mail Removed)...
>I have a client with this device that was installed by their previous
> IT person. After a power outage they no longer can connect to one of
> their wireless networks. When they try they are asked for a username
> and password which they weren't asked before and nobody knows of one.
>
> Anyway, this is their guest network and the just want a WAP
> passphrase
> on it, but nowhere in the interface can I find a place to put one.
> This thing is beyond complex and way overkill for them, but they got
> roped into spending the money so they want to use it. I don't even
> see anything in the docs on how to do it.
>
>
> Can anybody help?
>
>
> -Jim

On Nov 7, 10:08*am, "Bob Lin \(MS-MVP\)" <nore...@chicagotech.net>
wrote:
> This could be Cisco question. I happen to have the same Cisco wireless LAN
> controller. You may want to check the controller configuration or check the
> logs.
>
> --
> Bob Lin, Microsoft-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
>
> "jtpr" <jtpr...@gmail.com> wrote in message
>
> news:1f768d33-3ddd-4460-8f10-(E-Mail Removed)...
>
>
>
> >I have a client with this device that was installed by their previous
> > IT person. *After a power outage they no longer can connect to one of
> > their wireless networks. *When they try they are asked for a username
> > and password which they weren't asked before and nobody knows of one.
>
> > Anyway, this is their guest network and the just want a WAP
> > passphrase
> > on it, but nowhere in the interface can I find a place to put one.
> > This thing is beyond complex and way overkill for them, but they got
> > roped into spending the money so they want to use it. *I don't even
> > see anything in the docs on how to do it.
>
> > Can anybody help?
>
> > -Jim- Hide quoted text -
>
> - Show quoted text -

Yes, I did, nothing . It is weird, there is no place in the web
interface to set a WEP or a WPA password. You can pick which one, but
can't set a password.

It must be a CLI thing, but that is also quite cryptic.

Thank you for the reply.

-Jim

It is asking for an encryption key not a password. So, look for how to
enter the key.
Jim
"jtpr" <(E-Mail Removed)> wrote in message
news:9c815090-2bb0-46f3-ae10-(E-Mail Removed)...
On Nov 7, 10:08 am, "Bob Lin \(MS-MVP\)" <nore...@chicagotech.net>
wrote:
> This could be Cisco question. I happen to have the same Cisco wireless LAN
> controller. You may want to check the controller configuration or check
> the
> logs.
>
> --
> Bob Lin, Microsoft-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting
> onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access
> onhttp://www.HowToNetworking.com
>
> "jtpr" <jtpr...@gmail.com> wrote in message
>
> news:1f768d33-3ddd-4460-8f10-(E-Mail Removed)...
>
>
>
> >I have a client with this device that was installed by their previous
> > IT person. After a power outage they no longer can connect to one of
> > their wireless networks. When they try they are asked for a username
> > and password which they weren't asked before and nobody knows of one.
>
> > Anyway, this is their guest network and the just want a WAP
> > passphrase
> > on it, but nowhere in the interface can I find a place to put one.
> > This thing is beyond complex and way overkill for them, but they got
> > roped into spending the money so they want to use it. I don't even
> > see anything in the docs on how to do it.
>
> > Can anybody help?
>
> > -Jim- Hide quoted text -
>
> - Show quoted text -

Yes, I did, nothing . It is weird, there is no place in the web
interface to set a WEP or a WPA password. You can pick which one, but
can't set a password.

It must be a CLI thing, but that is also quite cryptic.

Thank you for the reply.

-Jim

On Nov 7, 1:49*pm, "Jim" <j...@invalid.invalid> wrote:
> It is asking for an encryption key not a password. *So, look for how to
> enter the key.
> Jim"jtpr" <jtpr...@gmail.com> wrote in message
>
> news:9c815090-2bb0-46f3-ae10-(E-Mail Removed)...
> On Nov 7, 10:08 am, "Bob Lin \(MS-MVP\)" <nore...@chicagotech.net>
> wrote:
>
>
>
>
>
> > This could be Cisco question. I happen to have the same Cisco wireless LAN
> > controller. You may want to check the controller configuration or check
> > the
> > logs.
>
> > --
> > Bob Lin, Microsoft-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting
> > onhttp://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access
> > onhttp://www.HowToNetworking.com
>
> > "jtpr" <jtpr...@gmail.com> wrote in message
>
> >news:1f768d33-3ddd-4460-8f10-(E-Mail Removed)...
>
> > >I have a client with this device that was installed by their previous
> > > IT person. After a power outage they no longer can connect to one of
> > > their wireless networks. When they try they are asked for a username
> > > and password which they weren't asked before and nobody knows of one.
>
> > > Anyway, this is their guest network and the just want a WAP
> > > passphrase
> > > on it, but nowhere in the interface can I find a place to put one.
> > > This thing is beyond complex and way overkill for them, but they got
> > > roped into spending the money so they want to use it. I don't even
> > > see anything in the docs on how to do it.
>
> > > Can anybody help?
>
> > > -Jim- Hide quoted text -
>
> > - Show quoted text -
>
> Yes, I did, nothing . *It is weird, there is no place in the web
> interface to set a WEP or a WPA password. *You can pick which one, but
> can't set a password.
>
> It must be a CLI thing, but that is also quite cryptic.
>
> Thank you for the reply.
>
> -Jim- Hide quoted text -
>
> - Show quoted text -

Right, but there is nowhere to enter the key.