Are you using office xp and outlook 2007 or did you upgrade the full suite?
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Diane Poremsky [MVP - Outlook]
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"Cassie" <(E-Mail Removed)> wrote in message
news:50D44900-1296-401B-807B-(E-Mail Removed)...
> I am having problemw with Outlook 2007. First there is an email stuck in
> my
> inbox, unread that I cannot delete. In addition, after I have used
> Outlook
> once, and then close, I cannot reopen without restarting my computer.
> When I
> shutdown I am receiving an error message "CiceroUIWndFrame." I am reading
> online that this is a problem with the Speech and Handwriting Recognition
> in
> Office XP and the following directions have been provided to fix the
> problem.
> However when I go to do this, there is no "Alternative User Input" file
> under Office:
>
> -Control Panel
> -Add/Remove Programs
> -Microsoft Office, click on the Change button
> -Browse to Office Shared Features, Alternative User Input, and select for
> Speech and Handwriting Recognition (both) Not available from the drop down
> box.
>
> Any other suggestions of what I can do?
>