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FlaBill
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Posts: n/a
 
      13th Dec 2009
Lately my WinXP computer has been pausing frequently during any video
from news websites
What should I look for?
 
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Shenan Stanley
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      14th Dec 2009
FlaBill wrote:
> Lately my WinXP computer has been pausing frequently during any
> video from news websites
> What should I look for?


Not enough information.

Windows XP what?
- Service Pack level?
- Version number?
- 32 or 64-bit?


- What changed between it 'working correctly' and 'not working correctly'?
- Anything new installed?
- Anything updated?

- What browser are you using (exact version) when you are viewing them?

- Have you tried an alternative browser?

- How often do you clear out your Internet cache?

- These videos, what type are they (avi, wmv, mov, flash, etc?)

- Which antivirus solution are you using?
- Do you scan for other malware often?
- What does your backup regime look like?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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peter
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      14th Dec 2009

a better Internet connection??

peter

--
If you find a posting or message from me offensive,inappropriate
or disruptive,please ignore it.
If you dont know how to ignore a posting complain
to me and I will be only too happy to demonstrate :-)

"FlaBill" <(E-Mail Removed)> wrote in message
news:d0b056bc-ebf2-44c4-9cc4-(E-Mail Removed)...
> Lately my WinXP computer has been pausing frequently during any video
> from news websites
> What should I look for?


 
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Paul
Guest
Posts: n/a
 
      14th Dec 2009
FlaBill wrote:
> Lately my WinXP computer has been pausing frequently during any video
> from news websites
> What should I look for?


How smooth are your download graphs via your ISP ? Video won't be
smooth, if it has to rebuffer because the download was interrupted.

Try using Task Manager (the control-alt-delete thing). In WinXP there
is a Networking tab and it plots your download speed. If it is up and
down like a yoyo, while the video is playing, it could be the
video needs to rebuffer, because of packet loss. A program like
Wireshark, can give more info on how well the transfer over
your Ethernet cable is going. This is a packet sniffer, recording
incoming and outgoing traffic.

http://en.wikipedia.org/wiki/Wireshark

If the download graph is reasonably smooth, then it could be
some other kind of issue. The last streaming video I checked with
Task Manager, looked like this. (This is well after the initial web
page has loaded and now the page is just sitting there playing a
video.)

|
| ----/\----/\----/\----
|
|__________________________

There was a steady download rate (equal in fact, to the nominal bitrate
of the movie), with a regular repeating blip where a little
more traffic was sent or received. You can see in that graph,
that there aren't any downward spikes to zero transfer rate,
indicating a networking problem such as you might get from
lost or duplicated packets.

Paul
 
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Singapore Computer Service
Guest
Posts: n/a
 
      14th Dec 2009
Hello,

When you mean freezing, is it buffering or waiting for the video to download
to your computer? Have you tried waiting for some time? There should be an
indicator on the video player interface to show how much video has been
downloaded to your computer. Beyond the buffered point, video will pause
until it has downloaded enough data to continue playing.

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/
"FlaBill" <(E-Mail Removed)> wrote in message
news:d0b056bc-ebf2-44c4-9cc4-(E-Mail Removed)...
> Lately my WinXP computer has been pausing frequently during any video
> from news websites
> What should I look for?



 
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Jose
Guest
Posts: n/a
 
      14th Dec 2009
On Dec 13, 6:46*pm, FlaBill <wfwp...@gmail.com> wrote:
> Lately my WinXP computer has been pausing frequently during any video
> from news websites
> What should I look for?


Provide more information and check some obvious things:

If you have any real time malicious software installed/running what is
it: Norton, McAfee, ZoneAlarm, etc.

What software package is playing the video?

Please provide additional information about your system:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste
the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to
be private information to you, just delete it from the pasted
information.

This will minimize back and forth Q&A and eliminate guesswork.


Perform some scans for malicious software:

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

They can be uninstalled later if desired.


If you are using IDE drives, use Device Manager to verify the transfer
mode of the IDE channels is set
to some kind of DMA mode (depends on your hardware) and not the slower
PIO mode.

PIO is the slowest, DMA is the fastest.

This is easy to check and generally easy to fix and the mode would not
have changed by itself,
so if it has changed to PIO, change it to DMA and then figure out why
it changed and fix it.

To launch the Device Manger console, click Start, Run and in the box
enter:

%SystemRoot%\system32\devmgmt.msc

Click OK.

Expand the IDE/ATA controller section to see your IDE channels. Right
click each, choose Properties,
and for each channel that has an Advanced Settings tab, determine the
Transfer Mode. There are
usually 4 channels to check in a desktop, maybe fewer for laptops.

The fastest selection will be some DMA selection (usually: DMA if
available). If it is PIO, change it
to DMA.

If you are not sure about what you see post back for help and advice.

Follow this up with a reboot to make sure any changes stick.


Determine your Internet upload/download speed and report the results:

www.speedtest.net for testing. Click the triangle on the map, wait
(US only)

http://www.bandwidth.com/tools/speedTest/
 
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FlaBill
Guest
Posts: n/a
 
      14th Dec 2009
On Dec 14, 6:50*am, Jose <jose_e...@yahoo.com> wrote:
> On Dec 13, 6:46*pm, FlaBill <wfwp...@gmail.com> wrote:
>
> > Lately my WinXP computer has been pausing frequently during any video
> > from news websites
> > What should I look for?

>
> Provide more information and check some obvious things:
>
> If you have any real time malicious software installed/running what is
> it: *Norton, McAfee, ZoneAlarm, etc.
>
> What software package is playing the video?
>
> Please provide additional information about your system:
>
> Click Start, Run and in the box enter:
>
> msinfo32
>
> Click OK, and when the System Summary info appears, click Edit, Select
> All, Copy and then paste
> the information back here.
>
> There will be some personal information (like System Name and User
> Name), and whatever appears to
> be private information to you, just delete it from the pasted
> information.
>
> This will minimize back and forth Q&A and eliminate guesswork.
>
> Perform some scans for malicious software:
>
> Download, install, update and do a full scan with these free malware
> detection programs:
>
> Malwarebytes (MBAM): *http://malwarebytes.org/
> SUPERAntiSpyware: (SAS): *http://www.superantispyware.com/
>
> They can be uninstalled later if desired.
>
> If you are using IDE drives, use Device Manager to verify the transfer
> mode of the IDE channels is set
> to some kind of DMA mode (depends on your hardware) and not the slower
> PIO mode.
>
> PIO is the slowest, DMA is the fastest.
>
> This is easy to check and generally easy to fix and the mode would not
> have changed by itself,
> so if it has changed to PIO, change it to DMA and then figure out why
> it changed and fix it.
>
> To launch the Device Manger console, click Start, Run and in the box
> enter:
>
> %SystemRoot%\system32\devmgmt.msc
>
> Click OK.
>
> Expand the IDE/ATA controller section to see your IDE channels. Right
> click each, choose Properties,
> and for each channel that has an Advanced Settings tab, determine the
> Transfer Mode. There are
> usually 4 channels to check in a desktop, maybe fewer for laptops.
>
> The fastest selection will be some DMA selection (usually: DMA if
> available). *If it is PIO, change it
> to DMA.
>
> If you are not sure about what you see post back for help and advice.
>
> Follow this up with a reboot to make sure any changes stick.
>
> Determine your Internet upload/download speed and report the results:
>
> www.speedtest.netfor testing. *Click the triangle on the map, wait
> (US only)
>
> http://www.bandwidth.com/tools/speedTest/


Hope this helps you help me...
System Information

WindowsXP Home Edition ver 5.1.2600 SP2 Build 2600
Pentium(R)4 CPU 2.2GHz 2.19GHz 768MB of RAM

Browser= Mozilla Firefox ver 3.5.3
Browser= IE 7 ver 7.0.5730.13 Build 75730
Cypher strength 128bit
Product ID 92318-600-011903-00102

Security programs include:
Avasti, Zone Alarm, Windows Defender

The issue is video from websites e.g. CNN, FOX, USAToday run for
about 10 sec pause for 5 sec run again for maybe 16sec pause for
12sec in no consistent pattern.
It came about slowly over a period of weeks getting worse to prompt
this
SOS.
Cannot identify any particular change in system or upgrades to cause
this problem.
Internet cache and temp files are cleared.

Malware scans are routine.
Thanks,
 
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Jose
Guest
Posts: n/a
 
      14th Dec 2009
On Dec 14, 11:50*am, FlaBill <wfwp...@gmail.com> wrote:
> On Dec 14, 6:50*am, Jose <jose_e...@yahoo.com> wrote:
>
>
>
>
>
> > On Dec 13, 6:46*pm, FlaBill <wfwp...@gmail.com> wrote:

>
> > > Lately my WinXP computer has been pausing frequently during any video
> > > from news websites
> > > What should I look for?

>
> > Provide more information and check some obvious things:

>
> > If you have any real time malicious software installed/running what is
> > it: *Norton, McAfee, ZoneAlarm, etc.

>
> > What software package is playing the video?

>
> > Please provide additional information about your system:

>
> > Click Start, Run and in the box enter:

>
> > msinfo32

>
> > Click OK, and when the System Summary info appears, click Edit, Select
> > All, Copy and then paste
> > the information back here.

>
> > There will be some personal information (like System Name and User
> > Name), and whatever appears to
> > be private information to you, just delete it from the pasted
> > information.

>
> > This will minimize back and forth Q&A and eliminate guesswork.

>
> > Perform some scans for malicious software:

>
> > Download, install, update and do a full scan with these free malware
> > detection programs:

>
> > Malwarebytes (MBAM): *http://malwarebytes.org/
> > SUPERAntiSpyware: (SAS): *http://www.superantispyware.com/

>
> > They can be uninstalled later if desired.

>
> > If you are using IDE drives, use Device Manager to verify the transfer
> > mode of the IDE channels is set
> > to some kind of DMA mode (depends on your hardware) and not the slower
> > PIO mode.

>
> > PIO is the slowest, DMA is the fastest.

>
> > This is easy to check and generally easy to fix and the mode would not
> > have changed by itself,
> > so if it has changed to PIO, change it to DMA and then figure out why
> > it changed and fix it.

>
> > To launch the Device Manger console, click Start, Run and in the box
> > enter:

>
> > %SystemRoot%\system32\devmgmt.msc

>
> > Click OK.

>
> > Expand the IDE/ATA controller section to see your IDE channels. Right
> > click each, choose Properties,
> > and for each channel that has an Advanced Settings tab, determine the
> > Transfer Mode. There are
> > usually 4 channels to check in a desktop, maybe fewer for laptops.

>
> > The fastest selection will be some DMA selection (usually: DMA if
> > available). *If it is PIO, change it
> > to DMA.

>
> > If you are not sure about what you see post back for help and advice.

>
> > Follow this up with a reboot to make sure any changes stick.

>
> > Determine your Internet upload/download speed and report the results:

>
> >www.speedtest.netfortesting. *Click the triangle on the map, wait
> > (US only)

>
> >http://www.bandwidth.com/tools/speedTest/

>
> Hope this helps you help me...
> System Information
>
> WindowsXP Home Edition ver 5.1.2600 SP2 Build 2600
> Pentium(R)4 CPU 2.2GHz * *2.19GHz * 768MB of RAM
>
> Browser= Mozilla Firefox ver 3.5.3
> Browser= IE 7 ver 7.0.5730.13 Build 75730
> * * * * Cypher strength 128bit
> * * * * Product ID 92318-600-011903-00102
>
> Security programs include:
> * * * * Avasti, Zone Alarm, Windows Defender
>
> The issue is video from websites e.g. CNN, FOX, USAToday run for
> about 10 sec pause for 5 sec run again for maybe 16sec pause for
> *12sec in no consistent pattern.
> It came about slowly over a period of weeks getting worse to prompt
> this
> SOS.
> Cannot identify any particular change in system or upgrades to cause
> this problem.
> Internet cache and temp files are cleared.
>
> Malware scans are routine.
> Thanks,


That helps some, but the information from the suggestions made and
following the directions will be more helpful.

This is not the first time I have helped resolve a problem like this
and my queries are with purpose.
 
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Unknown
Guest
Posts: n/a
 
      14th Dec 2009
Do a disk cleanup, defrag and shut down any background running programs.
"FlaBill" <(E-Mail Removed)> wrote in message
news:25633fdd-4e3f-4b7c-87b2-(E-Mail Removed)...
On Dec 14, 6:50 am, Jose <jose_e...@yahoo.com> wrote:
> On Dec 13, 6:46 pm, FlaBill <wfwp...@gmail.com> wrote:
>
> > Lately my WinXP computer has been pausing frequently during any video
> > from news websites
> > What should I look for?

>
> Provide more information and check some obvious things:
>
> If you have any real time malicious software installed/running what is
> it: Norton, McAfee, ZoneAlarm, etc.
>
> What software package is playing the video?
>
> Please provide additional information about your system:
>
> Click Start, Run and in the box enter:
>
> msinfo32
>
> Click OK, and when the System Summary info appears, click Edit, Select
> All, Copy and then paste
> the information back here.
>
> There will be some personal information (like System Name and User
> Name), and whatever appears to
> be private information to you, just delete it from the pasted
> information.
>
> This will minimize back and forth Q&A and eliminate guesswork.
>
> Perform some scans for malicious software:
>
> Download, install, update and do a full scan with these free malware
> detection programs:
>
> Malwarebytes (MBAM): http://malwarebytes.org/
> SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
>
> They can be uninstalled later if desired.
>
> If you are using IDE drives, use Device Manager to verify the transfer
> mode of the IDE channels is set
> to some kind of DMA mode (depends on your hardware) and not the slower
> PIO mode.
>
> PIO is the slowest, DMA is the fastest.
>
> This is easy to check and generally easy to fix and the mode would not
> have changed by itself,
> so if it has changed to PIO, change it to DMA and then figure out why
> it changed and fix it.
>
> To launch the Device Manger console, click Start, Run and in the box
> enter:
>
> %SystemRoot%\system32\devmgmt.msc
>
> Click OK.
>
> Expand the IDE/ATA controller section to see your IDE channels. Right
> click each, choose Properties,
> and for each channel that has an Advanced Settings tab, determine the
> Transfer Mode. There are
> usually 4 channels to check in a desktop, maybe fewer for laptops.
>
> The fastest selection will be some DMA selection (usually: DMA if
> available). If it is PIO, change it
> to DMA.
>
> If you are not sure about what you see post back for help and advice.
>
> Follow this up with a reboot to make sure any changes stick.
>
> Determine your Internet upload/download speed and report the results:
>
> www.speedtest.netfor testing. Click the triangle on the map, wait
> (US only)
>
> http://www.bandwidth.com/tools/speedTest/


Hope this helps you help me...
System Information

WindowsXP Home Edition ver 5.1.2600 SP2 Build 2600
Pentium(R)4 CPU 2.2GHz 2.19GHz 768MB of RAM

Browser= Mozilla Firefox ver 3.5.3
Browser= IE 7 ver 7.0.5730.13 Build 75730
Cypher strength 128bit
Product ID 92318-600-011903-00102

Security programs include:
Avasti, Zone Alarm, Windows Defender

The issue is video from websites e.g. CNN, FOX, USAToday run for
about 10 sec pause for 5 sec run again for maybe 16sec pause for
12sec in no consistent pattern.
It came about slowly over a period of weeks getting worse to prompt
this
SOS.
Cannot identify any particular change in system or upgrades to cause
this problem.
Internet cache and temp files are cleared.

Malware scans are routine.
Thanks,


 
Reply With Quote
 
FlaBill
Guest
Posts: n/a
 
      15th Dec 2009
On Dec 14, 6:50*am, Jose <jose_e...@yahoo.com> wrote:
> On Dec 13, 6:46*pm, FlaBill <wfwp...@gmail.com> wrote:
>
> > Lately my WinXP computer has been pausing frequently during any video
> > from news websites
> > What should I look for?

>
> Provide more information and check some obvious things:
>
> If you have any real time malicious software installed/running what is
> it: *Norton, McAfee, ZoneAlarm, etc.
>
> What software package is playing the video?
>
> Please provide additional information about your system:
>
> Click Start, Run and in the box enter:
>
> msinfo32
>
> Click OK, and when the System Summary info appears, click Edit, Select
> All, Copy and then paste
> the information back here.
>
> There will be some personal information (like System Name and User
> Name), and whatever appears to
> be private information to you, just delete it from the pasted
> information.
>
> This will minimize back and forth Q&A and eliminate guesswork.
>
> Perform some scans for malicious software:
>
> Download, install, update and do a full scan with these free malware
> detection programs:
>
> Malwarebytes (MBAM): *http://malwarebytes.org/
> SUPERAntiSpyware: (SAS): *http://www.superantispyware.com/
>
> They can be uninstalled later if desired.
>
> If you are using IDE drives, use Device Manager to verify the transfer
> mode of the IDE channels is set
> to some kind of DMA mode (depends on your hardware) and not the slower
> PIO mode.
>
> PIO is the slowest, DMA is the fastest.
>
> This is easy to check and generally easy to fix and the mode would not
> have changed by itself,
> so if it has changed to PIO, change it to DMA and then figure out why
> it changed and fix it.
>
> To launch the Device Manger console, click Start, Run and in the box
> enter:
>
> %SystemRoot%\system32\devmgmt.msc
>
> Click OK.
>
> Expand the IDE/ATA controller section to see your IDE channels. Right
> click each, choose Properties,
> and for each channel that has an Advanced Settings tab, determine the
> Transfer Mode. There are
> usually 4 channels to check in a desktop, maybe fewer for laptops.
>
> The fastest selection will be some DMA selection (usually: DMA if
> available). *If it is PIO, change it
> to DMA.
>
> If you are not sure about what you see post back for help and advice.
>
> Follow this up with a reboot to make sure any changes stick.
>
> Determine your Internet upload/download speed and report the results:
>
> www.speedtest.netfor testing. *Click the triangle on the map, wait
> (US only)
>
> http://www.bandwidth.com/tools/speedTest/


Jose,
Here is latest report:

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name DELLDESKTOP
System Manufacturer Dell Computer Corporation
System Model Dimension 2400
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2193 Mhz
BIOS Version/Date Dell Computer Corporation A00, 5/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.
040803-2158)"
Time Zone Eastern Standard Time
Total Physical Memory 768.00 MB
Available Physical Memory 317.42 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.08 GB
Page File C:\pagefile.sys

Malware programs were d/l and scanned.

IDE channels mode is DMA

Download speed of AT&T DSL was 720 Kbps
Upload speed was 162 Kbps

(did I hear an uh..oh?)
 
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