I do believe that I need a clean install but don't know how to format. Have
WIN XP Home Ed, SP2.
Let me explain that I since have tried to reinstall my HP Photosmart printer
with the same disk I have always used. Got msgsEvent Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1005
Date: 5/28/2009
Time: 3:50:35 PM
User: N/A
Computer: MK
Description:
Windows cannot access the file D:\setup\HPZpsc01.exe for one of the
following reasons: there is a problem with the network connection, the disk
that the file is stored on, or the storage drivers installed on this
computer; or the disk is missing. Windows closed the program HP Installer
Pre-Scrubber plug-in because of this error.
Program: HP Installer Pre-Scrubber plug-in
File: D:\setup\HPZpsc01.exe
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that
corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that
there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify
that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click
Start, click Run, type CMD, and then click OK. At the command prompt, type
CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the
disk might be damaged. If it is a hard disk, contact your administrator or
computer hardware vendor for further assistance.
Additional Data
Error value: C000009C
Disk type: 5
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
"NTFS cannoct lock current drive. Cannot run process in volume is in use by
aother process." Rescheduled but no repair.
"HP Installer Recovery Plug-in encountered problem. needs to close.
"Wrong volume in drive. Insert Vol TF_RegnA_PSP."
Cannot remove HP printer in Add/Remove.
Can no longer use original WIN OS OEM disc, but have retail version. With
all above, feel need to clean install but please advise on formatting thank
you.
"PA Bear [MS MVP]" wrote:
> Gramma, a review of all your recent threads & posts
> (http://groups.google.com/groups/sear...WRJA&scoring=d)
> suggests that your computer's been infested with hijackware for several
> months now.
>
> Backup your personal data, then do a format & clean install of Windows.
> Please note that another Repair Install will NEVER fix this!
>
> After the clean install, you'll have the equivalent of a "new computer" so
> take care of everything on the following page before otherwise connecting
> the machine to the internet or a network and before using a USB key that
> isn't brand-new or hasn't been freshly formatted:
>
> 5 steps to help protect your new computer before you go online
> http://www.microsoft.com/protect/com...nced/xppc.mspx
>
> Also see:
>
> Steps To Help Prevent Spyware
> http://www.microsoft.com/protect/com...e/prevent.mspx
>
> Rogue Security Software - Microsoft Security:
> http://www.microsoft.com/protect/com...ses/rogue.mspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Gramma wrote:
> > SFC scannow does not work, so tried chkdsk in Safe Mode and got "Warning:
> > F
> > parameter is not specified. Running chkdsk i read-only mode" and only runs
> > first 2 phases.
> >
> > Would like to get either SFC scannow/r or CHKDSK /r to run but can't even
> > get Microsoft Updates to run.
>
>
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