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how to check S.M.A.R.T.?

 
 
Peter G
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Posts: n/a
 
      13th Aug 2005
Greetings,
I've had a S.M.A.R.T warning for over a year now (disc about to fail,
replace immediately) but have (foolishly?) ignored it - reducing the data to
irrelevant, and waiting amusedly until it failed.
Since it hasn't, I wondered if I might "retrieve" it for real work. What
"diagnostic" routines can I use to check whether SMART is really smart - or
wrong?

cheers


 
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Mike Hall \(MS-MVP\)
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      13th Aug 2005
Peter

You could install a new drive out of a box and have it fail within 24
hours.. maybe SMART is not completely infallible, but you will kick yourself
if it goes down tomorrow..

Go to the HDD manufacturer website and download their diagnostic utility,
then run it as instructed.. you will then have a second opinion, but it
could still fail within minutes of being tested OK.. a drive that is having
errors reported on it is more likely to fail than a new one..

I think that you should count yourself lucky that it has not failed.. one
assumes that you have backups of important stuff?..



--
Mike Hall
MVP - Windows Shell/User


"Peter G" <(E-Mail Removed)> wrote in message
news:OHTHm$(E-Mail Removed)...
> Greetings,
> I've had a S.M.A.R.T warning for over a year now (disc about to fail,
> replace immediately) but have (foolishly?) ignored it - reducing the data
> to irrelevant, and waiting amusedly until it failed.
> Since it hasn't, I wondered if I might "retrieve" it for real work. What
> "diagnostic" routines can I use to check whether SMART is really smart -
> or wrong?
>
> cheers
>



 
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Peter G
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Posts: n/a
 
      14th Aug 2005
Thanks Mike -
I ran Maxtor Powermax as suggested: Installation confirmationassed,
advanced test resultassed, burn test resultassed.
Now, as Groucho once said - "who do I believe?, you or my own eyes?"
Is there a way of telling SMART that it's wrong in this case, but not turn
it off?

cheers




"Mike Hall (MS-MVP)" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Peter
>
> You could install a new drive out of a box and have it fail within 24
> hours.. maybe SMART is not completely infallible, but you will kick
> yourself if it goes down tomorrow..
>
> Go to the HDD manufacturer website and download their diagnostic utility,
> then run it as instructed.. you will then have a second opinion, but it
> could still fail within minutes of being tested OK.. a drive that is
> having errors reported on it is more likely to fail than a new one..
>
> I think that you should count yourself lucky that it has not failed.. one
> assumes that you have backups of important stuff?..
>
>
>
> --
> Mike Hall
> MVP - Windows Shell/User
>
>
> "Peter G" <(E-Mail Removed)> wrote in message
> news:OHTHm$(E-Mail Removed)...
>> Greetings,
>> I've had a S.M.A.R.T warning for over a year now (disc about to fail,
>> replace immediately) but have (foolishly?) ignored it - reducing the data
>> to irrelevant, and waiting amusedly until it failed.
>> Since it hasn't, I wondered if I might "retrieve" it for real work. What
>> "diagnostic" routines can I use to check whether SMART is really smart -
>> or wrong?
>>
>> cheers
>>

>
>



 
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Richard Urban [MVP]
Guest
Posts: n/a
 
      14th Aug 2005
Maxtor can tell you if it can be done, most likely. You may have to download
a utility to do it.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!"

"Peter G" <(E-Mail Removed)> wrote in message
news:OHTHm$(E-Mail Removed)...
> Greetings,
> I've had a S.M.A.R.T warning for over a year now (disc about to fail,
> replace immediately) but have (foolishly?) ignored it - reducing the data
> to irrelevant, and waiting amusedly until it failed.
> Since it hasn't, I wondered if I might "retrieve" it for real work. What
> "diagnostic" routines can I use to check whether SMART is really smart -
> or wrong?
>
> cheers
>



 
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Mike Hall \(MS-MVP\)
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Posts: n/a
 
      14th Aug 2005
Peter

If SMART is telling you that you have bad clusters, then that is what you
have.. they may not be proliferating too fast presently, but it does not
take much to push an ailing drive over the edge.. bad clusters are a sign
that all is not well, and there is no cure.. that you have had a year's use
since being informed, you should see this as luck rather than good
judgement..

The Maxtor utility is designed to keep as many returns from Maxtor's door as
possible.. yes, of course it runs tests, but I wonder how tough they really
are.. here is a strange fact about Powermax.. it is more likely to pick up
an error, and give an RMA code # after the drive has passed its warranty
period.. this is just an observation of mine over time..


--
Mike Hall
MVP - Windows Shell/User


"Peter G" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Thanks Mike -
> I ran Maxtor Powermax as suggested: Installation confirmationassed,
> advanced test resultassed, burn test resultassed.
> Now, as Groucho once said - "who do I believe?, you or my own eyes?"
> Is there a way of telling SMART that it's wrong in this case, but not turn
> it off?
>
> cheers
>
>
>
>
> "Mike Hall (MS-MVP)" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Peter
>>
>> You could install a new drive out of a box and have it fail within 24
>> hours.. maybe SMART is not completely infallible, but you will kick
>> yourself if it goes down tomorrow..
>>
>> Go to the HDD manufacturer website and download their diagnostic utility,
>> then run it as instructed.. you will then have a second opinion, but it
>> could still fail within minutes of being tested OK.. a drive that is
>> having errors reported on it is more likely to fail than a new one..
>>
>> I think that you should count yourself lucky that it has not failed.. one
>> assumes that you have backups of important stuff?..
>>
>>
>>
>> --
>> Mike Hall
>> MVP - Windows Shell/User
>>
>>
>> "Peter G" <(E-Mail Removed)> wrote in message
>> news:OHTHm$(E-Mail Removed)...
>>> Greetings,
>>> I've had a S.M.A.R.T warning for over a year now (disc about to fail,
>>> replace immediately) but have (foolishly?) ignored it - reducing the
>>> data to irrelevant, and waiting amusedly until it failed.
>>> Since it hasn't, I wondered if I might "retrieve" it for real work. What
>>> "diagnostic" routines can I use to check whether SMART is really smart -
>>> or wrong?
>>>
>>> cheers
>>>

>>
>>

>
>



 
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Peter G
Guest
Posts: n/a
 
      14th Aug 2005
Thanks again Mike etal
OK I'm convinced and give in - new drive ordered! - if it goes wrong out of
the box I'll blame you! (BG)


 
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cquirke (MVP Windows shell/user)
Guest
Posts: n/a
 
      14th Aug 2005
On Sun, 14 Aug 2005 11:04:36 +0100, "Peter G" <(E-Mail Removed)>

>I ran Maxtor Powermax as suggested: Installation confirmationassed,
>advanced test resultassed, burn test resultassed.
>Now, as Groucho once said - "who do I believe?, you or my own eyes?"


Well, the vendor's tool isn't top of the list - like they really want
to replace your HD under warranty?

>Is there a way of telling SMART that it's wrong in this case, but not turn
>it off?


I wouldn't call it "wrong" until I'd checked the HD in a bit more
detail, and a good free tool for that is HD-Tune. No glib no-detail
"S.M.A.R.T. says it's OK" stuff here :-)

http://www.hdtune.com/

This tool does 3 things:
- shows the HD temperature
- shows the S.M.A.R.T. detail
- tests the surface of the HD

If you see "old" bad sectors, non-zero values for errors, etc. then
you may want to keep data off the thing.



>------------------------ ---- --- -- - - - -

Forget http://cquirke.blogspot.com and check out a
better one at http://topicdrift.blogspot.com instead!
>------------------------ ---- --- -- - - - -

 
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DevilsPGD
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Posts: n/a
 
      15th Aug 2005
In message <(E-Mail Removed)> "Mike Hall \(MS-MVP\)"
<(E-Mail Removed)> wrote:

>Peter
>
>If SMART is telling you that you have bad clusters, then that is what you
>have.. they may not be proliferating too fast presently, but it does not
>take much to push an ailing drive over the edge.. bad clusters are a sign
>that all is not well, and there is no cure.. that you have had a year's use
>since being informed, you should see this as luck rather than good
>judgement..
>
>The Maxtor utility is designed to keep as many returns from Maxtor's door as
>possible.. yes, of course it runs tests, but I wonder how tough they really
>are.. here is a strange fact about Powermax.. it is more likely to pick up
>an error, and give an RMA code # after the drive has passed its warranty
>period.. this is just an observation of mine over time..


Interesting -- How would it know what warranty was included? Isn't it
more likely that the drives which no longer have any remaining warranty
are older and hence more likely to have problems?

Or maybe I'm just a sucker...

--
Our enemies are innovative and resourceful...They never
stop thinking about new ways to harm our country and
our people, and neither do we.
-- George W. Bush 08/05/2004
 
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Mike Hall \(MS-MVP\)
Guest
Posts: n/a
 
      15th Aug 2005
If you call a one year old drive old, then so be it..

When I recently wanted to put a Maxtor drive through the test, I was
informed that the version of Powermax that I was using was old (version
4.07) and that I should use the latest version, that being 4.21.. so what
might the difference be, do you think?.. a better test, maybe?.. a database
of drive serial numbers that it compares against, maybe?.. the tests are
ostensibly exactly the same and of equal duration.. so you tell me what the
difference is?..

I had a couple of Maxtor drives that gave me hell.. the OS was so unstable
when installed on any of them, they were as good as unusable.. could I get
an RMA number out of the Powermax utility?.. not a chance.. so I wait till I
know one of them is out of warranty, and run the tests again.. well, hell..
an RMA number..

Feed the info into the Maxtor website.. essentially, I gotten a "sorry, you
lose.. better luck next time"..

I am not the most trusting of people at best.. I always read between the
lines, and take nothing for granted or as said.. am I paranoiac?.. no.. do I
ever hold my breath?.. no..


--
Mike Hall
MVP - Windows Shell/User


"DevilsPGD" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In message <(E-Mail Removed)> "Mike Hall \(MS-MVP\)"
> <(E-Mail Removed)> wrote:
>
>>Peter
>>
>>If SMART is telling you that you have bad clusters, then that is what you
>>have.. they may not be proliferating too fast presently, but it does not
>>take much to push an ailing drive over the edge.. bad clusters are a sign
>>that all is not well, and there is no cure.. that you have had a year's
>>use
>>since being informed, you should see this as luck rather than good
>>judgement..
>>
>>The Maxtor utility is designed to keep as many returns from Maxtor's door
>>as
>>possible.. yes, of course it runs tests, but I wonder how tough they
>>really
>>are.. here is a strange fact about Powermax.. it is more likely to pick up
>>an error, and give an RMA code # after the drive has passed its warranty
>>period.. this is just an observation of mine over time..

>
> Interesting -- How would it know what warranty was included? Isn't it
> more likely that the drives which no longer have any remaining warranty
> are older and hence more likely to have problems?
>
> Or maybe I'm just a sucker...
>
> --
> Our enemies are innovative and resourceful...They never
> stop thinking about new ways to harm our country and
> our people, and neither do we.
> -- George W. Bush 08/05/2004



 
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Pavel A.
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Posts: n/a
 
      15th Aug 2005
Maybe the grc.com disk test utility can help here.
Not sure it is really so good as advertised - anyway it can be a second opinion.
http://www.grc.com/sr/spinrite.htm (not free any longer.. )

--PA



 
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