To the group:

Outlook 2003, Windows XP

I type in a name in the To: box and click the Check Names icon and it
returns 'No Suggestions'

The Order of Check Names Address Lists is set to Contacts first (Address
Book > Tools > Options) - kb296948
I have reset the nickname and automatic completion cache - kb287623
I have even deleted some of the auto-complete names - kb292928

Still I get 'No Suggestions' when I type in a name I have in my Contacts.

Any assistance or suggestions most welcome.

Thank you.

John

Can you give an example of what you're typing in and what the actual contact info is?

Also, in the address book, do you see the contacts in the list you have selected as the name resolution list?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"John Kaurloto" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> To the group:
>
> Outlook 2003, Windows XP
>
> I type in a name in the To: box and click the Check Names icon and it
> returns 'No Suggestions'
>
> The Order of Check Names Address Lists is set to Contacts first (Address
> Book > Tools > Options) - kb296948
> I have reset the nickname and automatic completion cache - kb287623
> I have even deleted some of the auto-complete names - kb292928
>
> Still I get 'No Suggestions' when I type in a name I have in my Contacts.
>
> Any assistance or suggestions most welcome.
>
> Thank you.
>
> John
>
>
>

does it work if you click Ctrl+K? Or send a second message to someone in the
same outlook session?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"John Kaurloto" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> To the group:
>
> Outlook 2003, Windows XP
>
> I type in a name in the To: box and click the Check Names icon and it
> returns 'No Suggestions'
>
> The Order of Check Names Address Lists is set to Contacts first (Address
> Book > Tools > Options) - kb296948
> I have reset the nickname and automatic completion cache - kb287623
> I have even deleted some of the auto-complete names - kb292928
>
> Still I get 'No Suggestions' when I type in a name I have in my Contacts.
>
> Any assistance or suggestions most welcome.
>
> Thank you.
>
> John
>
>
>

Ms. Mosher asked:
Can you give an example of what you're typing in and what the actual contact
info is?
Also, in the address book, do you see the contacts in the list you have
selected as the name resolution list?

Example:
In the Address Book (set to show Contacts - answering yes to your second
question) there is Malmerm, John (which I can select for the To: box, etc.)
Type in the complete last name, 'Malmerm' in the To: box and click the Check
Names icon and it returns 'No Suggestions'
This is a constant result for any name I type in the To:, etc. box that also
resides in the Contacts List.

To answer Ms. Poremsky's questions:
I have tried the Ctrl+K and get the same result, 'No Suggestions.'
The autocomplete functions properly (and both the check names and
autocomplete are checked in Outlook > Tools > Options)
Sending a second message returns the same results: 'No Suggestions'
Believe me, I am stumped.



"Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> does it work if you click Ctrl+K? Or send a second message to someone in
the
> same outlook session?
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "John Kaurloto" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > To the group:
> >
> > Outlook 2003, Windows XP
> >
> > I type in a name in the To: box and click the Check Names icon and it
> > returns 'No Suggestions'
> >
> > The Order of Check Names Address Lists is set to Contacts first (Address
> > Book > Tools > Options) - kb296948
> > I have reset the nickname and automatic completion cache - kb287623
> > I have even deleted some of the auto-complete names - kb292928
> >
> > Still I get 'No Suggestions' when I type in a name I have in my
Contacts.
> >
> > Any assistance or suggestions most welcome.
> >
> > Thank you.
> >
> > John
> >
> >
> >
>
>

John Kaurloto <(E-Mail Removed)> wrote:

> I type in a name in the To: box and click the Check Names icon and it
> returns 'No Suggestions'
>
> The Order of Check Names Address Lists is set to Contacts first
> (Address Book > Tools > Options) - kb296948
> I have reset the nickname and automatic completion cache - kb287623
> I have even deleted some of the auto-complete names - kb292928

Perhaps the address book isn't properly tied to the correct contacts folder.
RIght-click Contacts and choose Properties. Select the OUtlook Address Book
tab and make sure "Show this folder as an e-mail Address Book" is checked.
--
Brian Tillman

Thanks, but I had thought of that one.
It's checked.
Contacts is set first in the Check Names list order and is set as show this
address list first in Address Book > Tools > Options so it is the default
list when clicking any of the address boxes (To:, Cc:, Bcc.

I would welcome any other thoughts at all, I could be overlooking the
simplest thing.



"Brian Tillman" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> John Kaurloto <(E-Mail Removed)> wrote:
>
> > I type in a name in the To: box and click the Check Names icon and it
> > returns 'No Suggestions'
> >
> > The Order of Check Names Address Lists is set to Contacts first
> > (Address Book > Tools > Options) - kb296948
> > I have reset the nickname and automatic completion cache - kb287623
> > I have even deleted some of the auto-complete names - kb292928
>
> Perhaps the address book isn't properly tied to the correct contacts
folder.
> RIght-click Contacts and choose Properties. Select the OUtlook Address
Book
> tab and make sure "Show this folder as an e-mail Address Book" is checked.
> --
> Brian Tillman
>

I am stumped, too. An interesting experiment might be to copy some test items into a new contacts folder and set up that folder as the new default name resolution list.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"John Kaurloto" <(E-Mail Removed)> wrote in message news:Ob3$(E-Mail Removed)...
> Ms. Mosher asked:
> Can you give an example of what you're typing in and what the actual contact
> info is?
> Also, in the address book, do you see the contacts in the list you have
> selected as the name resolution list?
>
> Example:
> In the Address Book (set to show Contacts - answering yes to your second
> question) there is Malmerm, John (which I can select for the To: box, etc.)
> Type in the complete last name, 'Malmerm' in the To: box and click the Check
> Names icon and it returns 'No Suggestions'
> This is a constant result for any name I type in the To:, etc. box that also
> resides in the Contacts List.
>
> To answer Ms. Poremsky's questions:
> I have tried the Ctrl+K and get the same result, 'No Suggestions.'
> The autocomplete functions properly (and both the check names and
> autocomplete are checked in Outlook > Tools > Options)
> Sending a second message returns the same results: 'No Suggestions'
> Believe me, I am stumped.
>
>
>
> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> does it work if you click Ctrl+K? Or send a second message to someone in
> the
>> same outlook session?
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Subscribe to Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>>
>> "John Kaurloto" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > To the group:
>> >
>> > Outlook 2003, Windows XP
>> >
>> > I type in a name in the To: box and click the Check Names icon and it
>> > returns 'No Suggestions'
>> >
>> > The Order of Check Names Address Lists is set to Contacts first (Address
>> > Book > Tools > Options) - kb296948
>> > I have reset the nickname and automatic completion cache - kb287623
>> > I have even deleted some of the auto-complete names - kb292928
>> >
>> > Still I get 'No Suggestions' when I type in a name I have in my
> Contacts.
>> >
>> > Any assistance or suggestions most welcome.
>> >
>> > Thank you.
>> >
>> > John
>> >
>> >
>> >
>>
>>
>
>

I bet you five bucks that the contact you are searching for does not
have an e-mail address listed. Only users with e-mail addresses will
show in that list