Hi,

I was previosuly encountering this error and prompting from my system tray:

"Rtvscan.exe - Corrupt File
The file or directory C:\Documents and Setting\All
Users\Application Data\Symantec\Symantec Antivirus
Corporate Edition\7.5\I2_LDVP.TMP is corrupt and
unreadable. Please run Chkdsk utility."

I tried to run the check disk several times but encountering this error when
Windows is starting up:

"Checkdisk Cannot open volume for direct access"

I also tried deleting the corrupt file but Windows wont allow me. It says
the file is inreadable. So I just "Cut" the file and moved it temporarily to
my desktop. I have now resolve the Rtvscan.exe error but checkdisk still wont
initiate when starting Windows.

Hope someone can help me.

eric wrote:
> I was previosuly encountering this error and prompting from my
> system tray:
>
> "Rtvscan.exe - Corrupt File
> The file or directory C:\Documents and Setting\All
> Users\Application Data\Symantec\Symantec Antivirus
> Corporate Edition\7.5\I2_LDVP.TMP is corrupt and
> unreadable. Please run Chkdsk utility."
>
> I tried to run the check disk several times but encountering this
> error when Windows is starting up:
>
> "Checkdisk Cannot open volume for direct access"
>
> I also tried deleting the corrupt file but Windows wont allow me.
> It says the file is inreadable. So I just "Cut" the file and moved
> it temporarily to my desktop. I have now resolve the Rtvscan.exe
> error but checkdisk still wont initiate when starting Windows.
>
> Hope someone can help me.

Update to something more current when it comes to antivirus. Avira is a
good choice.

Now is a great time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )

Is this what you get?
http://support.microsoft.com/kb/823439

What service pack is your Windows XP?
Windows XP what? Home? Professional? Media Center? Tablet PC Edition?

The problem can even be caused by your AV software...
http://windowsitpro.com/article/arti...ct-access.html

Come back - continue to participate!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Thanks for the fast reply Shenan.

I already have Windows XP SP2 installed.

With regard to the disabling the Services, I'm not sure what to disable. I
already disabled the Symantec Antivirus but still no check disk.


"Shenan Stanley" wrote:

> eric wrote:
> > I was previosuly encountering this error and prompting from my
> > system tray:
> >
> > "Rtvscan.exe - Corrupt File
> > The file or directory C:\Documents and Setting\All
> > Users\Application Data\Symantec\Symantec Antivirus
> > Corporate Edition\7.5\I2_LDVP.TMP is corrupt and
> > unreadable. Please run Chkdsk utility."
> >
> > I tried to run the check disk several times but encountering this
> > error when Windows is starting up:
> >
> > "Checkdisk Cannot open volume for direct access"
> >
> > I also tried deleting the corrupt file but Windows wont allow me.
> > It says the file is inreadable. So I just "Cut" the file and moved
> > it temporarily to my desktop. I have now resolve the Rtvscan.exe
> > error but checkdisk still wont initiate when starting Windows.
> >
> > Hope someone can help me.
>
> Update to something more current when it comes to antivirus. Avira is a
> good choice.
>
> Now is a great time to point you to one of the easiest ways to find
> information on problems you may be having and solutions others have found:
>
> Search using Google!
> http://www.google.com/
> (How-to: http://www.google.com/intl/en/help/basics.html )
>
> Is this what you get?
> http://support.microsoft.com/kb/823439
>
> What service pack is your Windows XP?
> Windows XP what? Home? Professional? Media Center? Tablet PC Edition?
>
> The problem can even be caused by your AV software...
> http://windowsitpro.com/article/arti...ct-access.html
>
> Come back - continue to participate!
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

Shenan Stanley wrote:
> eric wrote:
>> I was previously encountering this error and prompting from my
>> system tray:
>>
>> "Rtvscan.exe - Corrupt File
>> The file or directory C:\Documents and Setting\All
>> Users\Application Data\Symantec\Symantec Antivirus
>> Corporate Edition\7.5\I2_LDVP.TMP is corrupt and
>> unreadable. Please run Chkdsk utility."
>>
>> I tried to run the check disk several times but encountering this
>> error when Windows is starting up:
>>
>> "Checkdisk Cannot open volume for direct access"
>>
>> I also tried deleting the corrupt file but Windows wont allow me.
>> It says the file is unreadable. So I just "Cut" the file and moved
>> it temporarily to my desktop. I have now resolve the Rtvscan.exe
>> error but checkdisk still wont initiate when starting Windows.
>>
>> Hope someone can help me.
>
> Update to something more current when it comes to antivirus. Avira is a
> good choice.

Actually Shenan, even though the one folder name implies version 7.5,
the OP might have something as recent as version 10.2.x.xxxx which was
only superseded by a major version 11 upgrade a few weeks ago. The
corporate SAV /has/ a fairly good reputation in the malware
newsgroups. Of course I'm /not/ referring to the lesser Norton products.

If the OP isn't running a very recent SAV *AND* lacks access to the
version 11 upgrade through his company, then by all means Avira is the
gold standard. I run a recent SAV on a XP Pro and Avira's AntiVir
Personal on another.

> Now is a great time to point you to one of the easiest ways to find
> information on problems you may be having and solutions others have found:
>
> Search using Google!
> http://www.google.com/
> (How-to: http://www.google.com/intl/en/help/basics.html )
>
> Is this what you get?
> http://support.microsoft.com/kb/823439
>
> What service pack is your Windows XP?
> Windows XP what? Home? Professional? Media Center? Tablet PC Edition?
>
> The problem can even be caused by your AV software...
> http://windowsitpro.com/article/arti...ct-access.html
>
> Come back - continue to participate!

--
1PW

i'm running version 10.1

"1PW" wrote:

> Shenan Stanley wrote:
> > eric wrote:
> >> I was previously encountering this error and prompting from my
> >> system tray:
> >>
> >> "Rtvscan.exe - Corrupt File
> >> The file or directory C:\Documents and Setting\All
> >> Users\Application Data\Symantec\Symantec Antivirus
> >> Corporate Edition\7.5\I2_LDVP.TMP is corrupt and
> >> unreadable. Please run Chkdsk utility."
> >>
> >> I tried to run the check disk several times but encountering this
> >> error when Windows is starting up:
> >>
> >> "Checkdisk Cannot open volume for direct access"
> >>
> >> I also tried deleting the corrupt file but Windows wont allow me.
> >> It says the file is unreadable. So I just "Cut" the file and moved
> >> it temporarily to my desktop. I have now resolve the Rtvscan.exe
> >> error but checkdisk still wont initiate when starting Windows.
> >>
> >> Hope someone can help me.
> >
> > Update to something more current when it comes to antivirus. Avira is a
> > good choice.
>
> Actually Shenan, even though the one folder name implies version 7.5,
> the OP might have something as recent as version 10.2.x.xxxx which was
> only superseded by a major version 11 upgrade a few weeks ago. The
> corporate SAV /has/ a fairly good reputation in the malware
> newsgroups. Of course I'm /not/ referring to the lesser Norton products.
>
> If the OP isn't running a very recent SAV *AND* lacks access to the
> version 11 upgrade through his company, then by all means Avira is the
> gold standard. I run a recent SAV on a XP Pro and Avira's AntiVir
> Personal on another.
>
> > Now is a great time to point you to one of the easiest ways to find
> > information on problems you may be having and solutions others have found:
> >
> > Search using Google!
> > http://www.google.com/
> > (How-to: http://www.google.com/intl/en/help/basics.html )
> >
> > Is this what you get?
> > http://support.microsoft.com/kb/823439
> >
> > What service pack is your Windows XP?
> > Windows XP what? Home? Professional? Media Center? Tablet PC Edition?
> >
> > The problem can even be caused by your AV software...
> > http://windowsitpro.com/article/arti...ct-access.html
> >
> > Come back - continue to participate!
>
> --
> 1PW
>

eric wrote:
> i'm running version 10.1
>
> "1PW" wrote:
>
>> Shenan Stanley wrote:
>>> eric wrote:
>>>> I was previously encountering this error and prompting from my
>>>> system tray:
>>>>
>>>> "Rtvscan.exe - Corrupt File
>>>> The file or directory C:\Documents and Setting\All
>>>> Users\Application Data\Symantec\Symantec Antivirus
>>>> Corporate Edition\7.5\I2_LDVP.TMP is corrupt and
>>>> unreadable. Please run Chkdsk utility."
>>>>
>>>> I tried to run the check disk several times but encountering this
>>>> error when Windows is starting up:
>>>>
>>>> "Checkdisk Cannot open volume for direct access"
>>>>
>>>> I also tried deleting the corrupt file but Windows wont allow me.
>>>> It says the file is unreadable. So I just "Cut" the file and moved
>>>> it temporarily to my desktop. I have now resolve the Rtvscan.exe
>>>> error but checkdisk still wont initiate when starting Windows.
>>>>
>>>> Hope someone can help me.
>>> Update to something more current when it comes to antivirus. Avira is a
>>> good choice.
>> Actually Shenan, even though the one folder name implies version 7.5,
>> the OP might have something as recent as version 10.2.x.xxxx which was
>> only superseded by a major version 11 upgrade a few weeks ago. The
>> corporate SAV /has/ a fairly good reputation in the malware
>> newsgroups. Of course I'm /not/ referring to the lesser Norton products.
>>
>> If the OP isn't running a very recent SAV *AND* lacks access to the
>> version 11 upgrade through his company, then by all means Avira is the
>> gold standard. I run a recent SAV on a XP Pro and Avira's AntiVir
>> Personal on another.
>>
>>> Now is a great time to point you to one of the easiest ways to find
>>> information on problems you may be having and solutions others have found:
>>>
>>> Search using Google!
>>> http://www.google.com/
>>> (How-to: http://www.google.com/intl/en/help/basics.html )
>>>
>>> Is this what you get?
>>> http://support.microsoft.com/kb/823439
>>>
>>> What service pack is your Windows XP?
>>> Windows XP what? Home? Professional? Media Center? Tablet PC Edition?
>>>
>>> The problem can even be caused by your AV software...
>>> http://windowsitpro.com/article/arti...ct-access.html
>>>
>>> Come back - continue to participate!
>> --
>> 1PW

Hello Eric:

Although not widely headlined, version 10.1 does have an engine flaw
only repairable with an update or upgrade to 10.2 or beyond.

--
1PW

likely have norton loaded
in the boot sector.

what you might try is to
boot with a winxp cd then
launch the recovery console

then at the prompt run

chkdsk /p
fixboot

then exit and try to boot
again without cd.

---------------

also, you might try looking
to symantec for support.


--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com

"share the nirvana mann" - dbZen

~~~~~~~~~~~~~~~
>
>

"eric" <(E-Mail Removed)> wrote in message
news:F129384F-F0CE-4C40-8AA0-(E-Mail Removed)...
> Hi,
>
> I was previosuly encountering this error and prompting from my system
> tray:
>
> "Rtvscan.exe - Corrupt File
> The file or directory C:\Documents and Setting\All
> Users\Application Data\Symantec\Symantec Antivirus
> Corporate Edition\7.5\I2_LDVP.TMP is corrupt and
> unreadable. Please run Chkdsk utility."
>
> I tried to run the check disk several times but encountering this error
> when
> Windows is starting up:
>
> "Checkdisk Cannot open volume for direct access"
>
> I also tried deleting the corrupt file but Windows wont allow me. It says
> the file is inreadable. So I just "Cut" the file and moved it temporarily
> to
> my desktop. I have now resolve the Rtvscan.exe error but checkdisk still
> wont
> initiate when starting Windows.
>
> Hope someone can help me.
>
>
>
>

db wrote:
> likely have norton loaded
> in the boot sector.
>
> what you might try is to
> boot with a winxp cd then
> launch the recovery console
>
> then at the prompt run
>
> chkdsk /p
> fixboot
>
> then exit and try to boot
> again without cd.
>
> ---------------
>
> also, you might try looking
> to Symantec for support.

The OP never mentioned that Norton is being used as that would be a
critical error mixing Norton products with Symantec products in general.

The Symantec support suggestion might be fruitful though, if they will
support SAV 10.1

--
1PW

On Sep 5, 9:31*pm, eric <e...@discussions.microsoft.com> wrote:
> Thanks for the fast reply Shenan.
>
> I already have Windows XP SP2 installed.
>
> With regard to the disabling the Services, I'm not sure what to disable. I
> already disabled the Symantec Antivirus but still no check disk.
>
>
>
> "Shenan Stanley" wrote:
> > eric wrote:
> > > I was previosuly encountering this error and prompting from my
> > > system tray:
>
> > > "Rtvscan.exe - Corrupt File
> > > The file or directory C:\Documents and Setting\All
> > > Users\Application Data\Symantec\Symantec Antivirus
> > > Corporate Edition\7.5\I2_LDVP.TMP is corrupt and
> > > unreadable. Please run Chkdsk utility."
>
> > > I tried to run the check disk several times but encountering this
> > > error when Windows is starting up:
>
> > > "Checkdisk Cannot open volume for direct access"
>
> > > I also tried deleting the corrupt file but Windows wont allow me.
> > > It says the file is inreadable. So I just "Cut" the file and moved
> > > it temporarily to my desktop. I have now resolve the Rtvscan.exe
> > > error but checkdisk still wont initiate when starting Windows.
>
> > > Hope someone can help me.
>
> > Update to something more current when it comes to antivirus. *Avira is a
> > good choice.
>
> > Now is a great time to point you to one of the easiest ways to find
> > information on problems you may be having and solutions others have found:
>
> > *Search using Google!
> > *http://www.google.com/
> > *(How-to:http://www.google.com/intl/en/help/basics.html)
>
> > Is this what you get?
> >http://support.microsoft.com/kb/823439
>
> > What service pack is your Windows XP?
> > Windows XP what? *Home? *Professional? *Media Center? *Tablet PC Edition?
>
> > The problem can even be caused by your AV software...
> >http://windowsitpro.com/article/arti...able-to-run-ch...
>
> > Come back - continue to participate!
>
> > --
> > Shenan Stanley
> > * * *MS-MVP
> > --
> > How To Ask Questions The Smart Way
> >http://www.catb.org/~esr/faqs/smart-questions.html

What other AV software do you have or have you installed?

Spyware Doctor perhaps?