Hi

Everytime I try to do a scandisk I receive the following message:

the check disc could not be performed because exclusive access to the drive could not be obtained

Can anybody tell me what I need to do to gain access please.

Many thanks

Sue

Sue,

Go to My Computer.
Right click on the drive you wish to scan
Select Tools/Error-checking
Select drive to scan
Set option
OK
You will get a message saying that you cannot get exclusive access - and a
prompt to ask if you want the scan to take place at the next boot - answer
YES
Re-boot when ready

HTH
Jeremy Poynton


"Sue" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
Hi

Everytime I try to do a scandisk I receive the following message:

the check disc could not be performed because exclusive access to the drive
could not be obtained

Can anybody tell me what I need to do to gain access please.

Many thanks

Sue

If you get an error something to the effect "cannot open volume for direct
access" There is some system/boot start device that is reading/writing to
the drive before chkdsk can get a lock on the drive. Some anti-virus
applications do this.

You can also run
chkdsk /r
from the recovery console.

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks.
Press ENTER at the "Setup Notification" screen. Press R to repair a Windows
2000 installation, and then press C to use the Recovery Console. The
Recovery Console then prompts you for the administrator password. If you do
not have the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Once the password has been
validated, you have full access to the Recovery Console, but limited access
to the hard disk. You can only access the following folders on your
computer: %systemroot% and %windir%


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Sue" wrote:
Hi

Everytime I try to do a scandisk I receive the following message:

the check disc could not be performed because exclusive access to the drive
could not be obtained

Can anybody tell me what I need to do to gain access please.

Many thanks

Sue

"Sue" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
Hi

Everytime I try to do a scandisk I receive the following message:

the check disc could not be performed because exclusive access to the drive
could not be obtained

Can anybody tell me what I need to do to gain access please.



win2k does not have scandisk
you need to run chkdsk instead

from the command line use chkdsk /f

then reboot