"Account: 'mail.charter.net', Server: 'mail.charter.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC19" is a message I am
getting most of the time lately when I try to get my emails on windows mail.
I am having problems if I try to use outlook 2002 and also windows live
mail. I am suspecting that it is a problem with charter since I was recently
at our cabin and using a different internet program and also at a motel. It
does not happen nearly as often when I am not home on my charter internet.
Any ideas? I have also used pop.charter.net and smtp.charter.net and get the
same problems. I can't send or receive and it keeps timing out.

Elaine

That error is usually caused by interference from an antivirus
program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"Elaine" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> "Account: 'mail.charter.net', Server: 'mail.charter.net', Protocol: POP3,
> Port: 110, Secure(SSL): No, Error Number: 0x800CCC19" is a message I am
> getting most of the time lately when I try to get my emails on windows mail.
> I am having problems if I try to use outlook 2002 and also windows live
> mail. I am suspecting that it is a problem with charter since I was recently
> at our cabin and using a different internet program and also at a motel. It
> does not happen nearly as often when I am not home on my charter internet.
> Any ideas? I have also used pop.charter.net and smtp.charter.net and get the
> same problems. I can't send or receive and it keeps timing out.
>
> Elaine
>

I am using BitDefender and I have tried Windows Live Mail. I had recently
uninstalled BitDefender and I was still having time out issues. One thing
just now, it seemed like the emails were hung up after I had replied to a
message using my blackberry. I just now deleted that message from the
webmail and then had windows mail send/receive again. The last 13 messages
were finally downloaded into windows mail. So I am wondering if it is
because I had replied to that message using my blackberry. The internet was
not working at the motel we were at so I had to use that. Is the charter.net
account confused by me using my blackberry?


"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
That error is usually caused by interference from an antivirus
program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"Elaine" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> "Account: 'mail.charter.net', Server: 'mail.charter.net', Protocol: POP3,
> Port: 110, Secure(SSL): No, Error Number: 0x800CCC19" is a message I am
> getting most of the time lately when I try to get my emails on windows
> mail.
> I am having problems if I try to use outlook 2002 and also windows live
> mail. I am suspecting that it is a problem with charter since I was
> recently
> at our cabin and using a different internet program and also at a motel.
> It
> does not happen nearly as often when I am not home on my charter internet.
> Any ideas? I have also used pop.charter.net and smtp.charter.net and get
> the
> same problems. I can't send or receive and it keeps timing out.
>
> Elaine
>

No, I'm sure the Blackberry thing was just a coincidence.

--
Gary VanderMolen, MS-MVP (Mail)


"Elaine" <(E-Mail Removed)> wrote in message news:34B82874-D689-498D-B271-(E-Mail Removed)...
>I am using BitDefender and I have tried Windows Live Mail. I had recently
> uninstalled BitDefender and I was still having time out issues. One thing
> just now, it seemed like the emails were hung up after I had replied to a
> message using my blackberry. I just now deleted that message from the
> webmail and then had windows mail send/receive again. The last 13 messages
> were finally downloaded into windows mail. So I am wondering if it is
> because I had replied to that message using my blackberry. The internet was
> not working at the motel we were at so I had to use that. Is the charter.net
> account confused by me using my blackberry?
>
>
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
> That error is usually caused by interference from an antivirus
> program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus should be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> Email scanning in any antivirus should be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> If no improvement after disabling email scanning, consider upgrading
> to Windows Live Mail, because it is less prone to suffering bad effects
> from overly intrusive antivirus programs:
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Elaine" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> "Account: 'mail.charter.net', Server: 'mail.charter.net', Protocol: POP3,
>> Port: 110, Secure(SSL): No, Error Number: 0x800CCC19" is a message I am
>> getting most of the time lately when I try to get my emails on windows
>> mail.
>> I am having problems if I try to use outlook 2002 and also windows live
>> mail. I am suspecting that it is a problem with charter since I was
>> recently
>> at our cabin and using a different internet program and also at a motel.
>> It
>> does not happen nearly as often when I am not home on my charter internet.
>> Any ideas? I have also used pop.charter.net and smtp.charter.net and get
>> the
>> same problems. I can't send or receive and it keeps timing out.
>>
>> Elaine
>>
>