OL 2007 is what the recipient uses. If I send the utf-8 encoded email to
myself, it comes in correctly.
OL2000 sender, OL2000 recipient works correctly.
OL2000 sender, OL2007 recipient does not work.
"Pat Willener" wrote:
> Yes, that's correct.
>
> What email client does the recipient use; do you know that? This is
> rather a strange issue, as Unicode UTF-8 should be supported by any
> modern mail software.
>
> At this stage I don't think that it is a problem of your Outlook. Can
> you try to send yourself a message containing these accented characters,
> with UTF-8 encoding? Do you receive them correctly?
>
> Roy wrote:
> > Pat, it does when I use Western European ISO, which I'm guessing is ISO-8859-1.
> >
> >
> > "Pat Willener" wrote:
> >
> >> UTF-8 is certainly a valid encoding for these accented characters. Could
> >> it be that the recipient is on a very old operating system (Windows 9x)
> >> that does not support Unicode?
> >>
> >> What happens if you send the message as ISO-8859-1?
> >>
> >> Roy wrote:
> >>> Hello,
> >>>
> >>> I am attempting to send a new plain text email with Outlook 2000 (encoding
> >>> is utf-8) to a recipient who uses Outlook 2007. When the message arrives in
> >>> the OL 2007 inbox, certain characters are missing.
> >>>
> >>> For example, if I send an email with the word "crème" (the 3rd letter is
> >>> small letter e with grave accent) in the body and then I send it, what
> >>> appears in the OL 2007 reading pane is "crme" (e with grave accent is
> >>> missing). This also happens if I attempt to send the OL2007 recipient a
> >>> mime-encoded text message in utf-8 format. The the e with grave accent was
> >>> copied from the Character Map application and pasted into the body of the
> >>> outgoing email.
> >>>
> >>> Why is the character not coming through for the recipient?
> >>>
> >>> Thanks,
> >>> Roy
>
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