Don't use user-defined, it has been know to cause issues with certain
versions of Outlook.
Are you scanning outgoing email with a virus scanner?
Did you try detect and repair?
--
Diane Poremsky [MVP - Outlook]
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"Robin" <(E-Mail Removed)> wrote in message
news:#(E-Mail Removed)...
> Quite spontaneously, Outlook 2003 has started changing the character set
> in the body of mail that I've sent. Initially, copies stored in my Sent
> file were in what looks like Chinese while recipients tell me that they
> get rows of question marks interspersed with the odd number.
>
> I did a web search and checked the ms.public archives and found references
> to a number of things. So far I've stopped using HTML, stopped using MS
> Word as editor, run a system restore and tried changing the encoding in
> International Options. Originally it was Western European (ISO) and I've
> tried Western European (Windows), Unicode (UTF-7 and 8) and User Defined.
> The only change I've seen is that now both the sent and received messages
> are displayed in Chinese characters.
>
> Robin
>