Is the external hard drive connected (and accesible)? This problem happens if:
1. The external drive is not accessible
or
2. Windows has changed the drive-letter assignment for the external hard drive recently.
To fix the problem, you need to alter the shell folder value for "Personal" in this registry key:
HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ User Shell Folders
See also:
Nothing happens when you click on a shell folder link in the Windows Vista Start menu:
http://www.winhelponline.com/articles/180/1/
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Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting
http://www.winhelponline.com
"Brian" <(E-Mail Removed)> wrote in message news:559E762E-0E46-47A2-970C-(E-Mail Removed)...
I right clicked on documents in the start menu, and I went to the location
tab, and changed it to an external harddrive. Now, when I hit it, nothing
happens, and it has disappeared from my User Folder. And When I right click
on it in the start menu again and hit properties, then it just has a general
tab thats like blank with no data...