dlw thanks for your reply.
As I mentioned in my first post, the user's name had been changed in Word.
In the Virtual PC test computer, her name was not set up or configured in
Windows anywhere, nor in Word, only Outlook when I set up her Exchange
account. The correct Author shows in the New Message Properties on the test
machine. This leads me to think that her maiden name is probably not coming
from her Exchange account, but from the local PC.
We are using Outlook in Cached mode, if that makes a difference.
Thanks,
Ken
"dlw" wrote:
> have you check in Word- Tools/Options/User Information
>
> "Ken53" wrote:
>
> > Outlook 2003 Exchange account, Windows XP Professional.
> >
> > One of our users got married and wanted her name changed on Outlook. We got
> > it changed in most places except one.
> > Her name has been changed in the other office programs - Word, Excel, etc.
> >
> > When she clicks on New - Message, and checks the properties of the new
> > unsent message, her maiden name still shows in the author field. To test, I
> > set up a virtural PC with Office and her married name. The only place her
> > name is used, is in Outlook. Everything is good there. Her married name shows
> > properly in the new message properties.
> > I then removed her Outlook profile, and set up Outlook with my e-mail
> > account on the same virtual PC. Her name still shows up as the author in the
> > new message properties.
> >
> > I searched the registry, and removed references to her name. I searched the
> > virtual hard drive for file names, or file contents with her name, and
> > deleted those references.
> >
> > Her name still shows as the author in the new message properties.
> >
> > Does anyone know how to change the Author name in the new message properties?
> >
> > Thanks,
> > Ken
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