I have a user that needs to go to a clients web-site. The site requires a a
Certificate to be downloaded from the client's website and istalled. I have
downloaded and installed 3 different certificate and none of them work. I
get 'Page cannot be displayed.'

If I try to export the Certificate the "Export Private Key" option is greyed
out, and the message "The associated private key cannot be found." appears.
I also get the following event in the system log:

Event Type: Error
Event Source: Schannel
Event Category: None
Event ID: 36870
Date: 10/9/2007
Time: 2:28:21 PM
User: N/A
Computer: DJGR0L61
Description:
A fatal error occurred when attempting to access the SSL client credential
private key. The error code returned from the cryptographic module is
0x80090016.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I have checked the permisions on All Users\Application
Data\microsoft\crypto\rsa\machinekey and they look proper, but I went ahead
and gave Everyone Fuul Permissions and the problem still persists.

Any Ideas?

If possible try and contact the support group for that website. If the user
needs a certificate/private key for authentication to that website then the
certificate/private key would be in a .pfx file that would be password
protected in that it will prompt for the password that protects the private
key for the user before it can be installed on the user's computer. The .pfx
file wizard should install the certificate into the user store and not the
computer store on the computer that the user uses.

Steve


"Matthew Hanley" <(E-Mail Removed)> wrote in message
news:B79962CB-1286-4B65-B982-(E-Mail Removed)...
>I have a user that needs to go to a clients web-site. The site requires a
>a
> Certificate to be downloaded from the client's website and istalled. I
> have
> downloaded and installed 3 different certificate and none of them work. I
> get 'Page cannot be displayed.'
>
> If I try to export the Certificate the "Export Private Key" option is
> greyed
> out, and the message "The associated private key cannot be found."
> appears.
> I also get the following event in the system log:
>
> Event Type: Error
> Event Source: Schannel
> Event Category: None
> Event ID: 36870
> Date: 10/9/2007
> Time: 2:28:21 PM
> User: N/A
> Computer: DJGR0L61
> Description:
> A fatal error occurred when attempting to access the SSL client credential
> private key. The error code returned from the cryptographic module is
> 0x80090016.
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> I have checked the permisions on All Users\Application
> Data\microsoft\crypto\rsa\machinekey and they look proper, but I went
> ahead
> and gave Everyone Fuul Permissions and the problem still persists.
>
> Any Ideas?