Our company currently has godaddy.com hosting our email. I have one
of my users setup to download his messages off godaddy's servers in to
Outlook2002 who is having a problem when receiving emails from
usmc.mil domain. He is the only person I know of that is having this
issue. When he tries to open the email he gets the following pop up
message:

Invalid Certificate:
Microsoft Outlook could not encrypt this message because you have no
certificates which can be used to send from the e-mail address
'(E-Mail Removed)'

OK and Help are the only options.

Unfortunately this user is in another state and this is on his
personal machine. If he has the same people email his hotmail account
he has no problems so I assume it is just a setting in Outlook that
needs to be corrected. Any help is appreciated.

Hi Skillari,

have a look on this site:

"You receive an "Microsoft Outlook could not sign or encrypt this message
because your certificate is not valid" error message when you send a signed
e-mail message in Offline mode in Office 2003"
http://support.microsoft.com/kb/823926/en-us

Maybe it helps.

--
Oliver Vukovics
Share your Outlook PST files without Exchange: Public ShareFolder
Synchronisation for Outlook and Exchange: Public SyncTool
http://www.publicshareware.com

"Skillari" <(E-Mail Removed)> schrieb im Newsbeitrag
news:(E-Mail Removed)...
> Our company currently has godaddy.com hosting our email. I have one
> of my users setup to download his messages off godaddy's servers in to
> Outlook2002 who is having a problem when receiving emails from
> usmc.mil domain. He is the only person I know of that is having this
> issue. When he tries to open the email he gets the following pop up
> message:
>
> Invalid Certificate:
> Microsoft Outlook could not encrypt this message because you have no
> certificates which can be used to send from the e-mail address
> '(E-Mail Removed)'
>
> OK and Help are the only options.
>
> Unfortunately this user is in another state and this is on his
> personal machine. If he has the same people email his hotmail account
> he has no problems so I assume it is just a setting in Outlook that
> needs to be corrected. Any help is appreciated.
>