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Certain users unable to receive attachments...?

 
 
Jeff
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      18th Dec 2007
I have a user who uses Outlook 2000. He is unable to send attachments
(specifically an Excel file) to two specific users (both using Outlook
Express 6), although they receive the email and all the text inside
successfully. Neither OE user has their security settings set so that
attachments are blocked. I was able to send one of the two users the same
Excel file from my PC successfully.

I use Outlook 2000, and the other user is able to send attachments to me
successfully. To the best of my knowledge, no software has been installed
or changed on any of the computers in question. Ideas?
 
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Diane Poremsky
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      18th Dec 2007
is the outlook 2000 user sending the message in RTF format? They need to use
plain text when sending to non-outlook users.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

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Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"Jeff" <(E-Mail Removed)> wrote in message
news:5104C707-AEFB-4E36-B35C-(E-Mail Removed)...
> I have a user who uses Outlook 2000. He is unable to send attachments
> (specifically an Excel file) to two specific users (both using Outlook
> Express 6), although they receive the email and all the text inside
> successfully. Neither OE user has their security settings set so that
> attachments are blocked. I was able to send one of the two users the
> same
> Excel file from my PC successfully.
>
> I use Outlook 2000, and the other user is able to send attachments to me
> successfully. To the best of my knowledge, no software has been
> installed
> or changed on any of the computers in question. Ideas?


 
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Jeff
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      18th Dec 2007
This resolved it. Thank you very much.

"Diane Poremsky" wrote:

> is the outlook 2000 user sending the message in RTF format? They need to use
> plain text when sending to non-outlook users.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "Jeff" <(E-Mail Removed)> wrote in message
> news:5104C707-AEFB-4E36-B35C-(E-Mail Removed)...
> > I have a user who uses Outlook 2000. He is unable to send attachments
> > (specifically an Excel file) to two specific users (both using Outlook
> > Express 6), although they receive the email and all the text inside
> > successfully. Neither OE user has their security settings set so that
> > attachments are blocked. I was able to send one of the two users the
> > same
> > Excel file from my PC successfully.
> >
> > I use Outlook 2000, and the other user is able to send attachments to me
> > successfully. To the best of my knowledge, no software has been
> > installed
> > or changed on any of the computers in question. Ideas?

>

 
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