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CE.NET Thin Client License Expired

 
 
Laurent
Guest
Posts: n/a
 
      7th Feb 2006
Hi,

I need help with a terminal server connection license problem with an HP
Thin Client running Windows CE .NET 4.20.

The temporary ts client license of the Windows CE has expired, but the
windows 2000 license server isn't able to release a new
license.

I had the same problem with some Macintosh and Widows XP clients and I
resolved it deleting some files or registry keys on the
client machines...

Well... how can I do the same on the windows ce client?
Is there a directory or file that I should delete?
If it's a problem with the registry, what software should I use to edit the
machine registry on the thin client?

Thank you in advance.


 
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Vera Noest [MVP]
Guest
Posts: n/a
 
      7th Feb 2006
I assume that you have a free TS CALs available for this client in
the TS Licensing Manager?

If you thin client doesn't have a menu option to delete the license
from the client, then you can get rid of it by resetting the client
to the factory default.

Check this as well:

825027 - Terminal Services Licensing Denies Your Connection to Your
Terminal Server from Your WBT Device
http://support.microsoft.com/?kbid=825027

827355 - Event ID 1004 is logged when a thin client tries to obtain
a Terminal Services license
http://support.microsoft.com/?kbid=827355

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
microsoft.public.win2000.termserv.clients:

> Hi,
>
> I need help with a terminal server connection license problem
> with an HP Thin Client running Windows CE .NET 4.20.
>
> The temporary ts client license of the Windows CE has expired,
> but the windows 2000 license server isn't able to release a new
> license.
>
> I had the same problem with some Macintosh and Widows XP clients
> and I resolved it deleting some files or registry keys on the
> client machines...
>
> Well... how can I do the same on the windows ce client?
> Is there a directory or file that I should delete?
> If it's a problem with the registry, what software should I use
> to edit the machine registry on the thin client?
>
> Thank you in advance.

 
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Laurent
Guest
Posts: n/a
 
      7th Feb 2006
Yes, available TS CALs available

Did not resolve anything my problem ?

"Vera Noest [MVP]" <(E-Mail Removed)> a écrit dans le
message de news: Xns9763DA244409Everanoesthemutforsse@207.46.248.16...
>I assume that you have a free TS CALs available for this client in
> the TS Licensing Manager?
>
> If you thin client doesn't have a menu option to delete the license
> from the client, then you can get rid of it by resetting the client
> to the factory default.
>
> Check this as well:
>
> 825027 - Terminal Services Licensing Denies Your Connection to Your
> Terminal Server from Your WBT Device
> http://support.microsoft.com/?kbid=825027
>
> 827355 - Event ID 1004 is logged when a thin client tries to obtain
> a Terminal Services license
> http://support.microsoft.com/?kbid=827355
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> SQL troubleshooting: http://sql.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> "Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
> microsoft.public.win2000.termserv.clients:
>
>> Hi,
>>
>> I need help with a terminal server connection license problem
>> with an HP Thin Client running Windows CE .NET 4.20.
>>
>> The temporary ts client license of the Windows CE has expired,
>> but the windows 2000 license server isn't able to release a new
>> license.
>>
>> I had the same problem with some Macintosh and Widows XP clients
>> and I resolved it deleting some files or registry keys on the
>> client machines...
>>
>> Well... how can I do the same on the windows ce client?
>> Is there a directory or file that I should delete?
>> If it's a problem with the registry, what software should I use
>> to edit the machine registry on the thin client?
>>
>> Thank you in advance.



 
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Vera Noest [MVP]
Guest
Posts: n/a
 
      7th Feb 2006
I posted my reply 13 minutes ago. Do you really mean that you have
managed to do all of the following in these 13 minutes?

Reset the client to the factory defaults
Configure it again with the connection settings
Test if it can connect
Read both KB articles
Phone Microsoft Support and get the hotfixes
Install the hotfixes
Reboot your Terminal Server
Test the connection again from the thin client?

Can you please confirm the above, or post what exactly you have
done?
You should also check HP to see if there is a firmware update for
your client.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
microsoft.public.win2000.termserv.clients:

> Yes, available TS CALs available
>
> Did not resolve anything my problem ?
>
> "Vera Noest [MVP]" <(E-Mail Removed)> a
> écrit dans le message de news:
> Xns9763DA244409Everanoesthemutforsse@207.46.248.16...
>>I assume that you have a free TS CALs available for this client
>>in
>> the TS Licensing Manager?
>>
>> If you thin client doesn't have a menu option to delete the
>> license from the client, then you can get rid of it by
>> resetting the client to the factory default.
>>
>> Check this as well:
>>
>> 825027 - Terminal Services Licensing Denies Your Connection to
>> Your Terminal Server from Your WBT Device
>> http://support.microsoft.com/?kbid=825027
>>
>> 827355 - Event ID 1004 is logged when a thin client tries to
>> obtain a Terminal Services license
>> http://support.microsoft.com/?kbid=827355
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> SQL troubleshooting: http://sql.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> "Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
>> microsoft.public.win2000.termserv.clients:
>>
>>> Hi,
>>>
>>> I need help with a terminal server connection license problem
>>> with an HP Thin Client running Windows CE .NET 4.20.
>>>
>>> The temporary ts client license of the Windows CE has expired,
>>> but the windows 2000 license server isn't able to release a
>>> new license.
>>>
>>> I had the same problem with some Macintosh and Widows XP
>>> clients and I resolved it deleting some files or registry keys
>>> on the client machines...
>>>
>>> Well... how can I do the same on the windows ce client?
>>> Is there a directory or file that I should delete?
>>> If it's a problem with the registry, what software should I
>>> use to edit the machine registry on the thin client?
>>>
>>> Thank you in advance.

 
Reply With Quote
 
Laurent
Guest
Posts: n/a
 
      7th Feb 2006
Yes I had already to test quite this, before my post

"Vera Noest [MVP]" <(E-Mail Removed)> a écrit dans le
message de news: Xns9763E4A4161D9veranoesthemutforsse@207.46.248.16...
>I posted my reply 13 minutes ago. Do you really mean that you have
> managed to do all of the following in these 13 minutes?
>
> Reset the client to the factory defaults
> Configure it again with the connection settings
> Test if it can connect
> Read both KB articles
> Phone Microsoft Support and get the hotfixes
> Install the hotfixes
> Reboot your Terminal Server
> Test the connection again from the thin client?
>
> Can you please confirm the above, or post what exactly you have
> done?
> You should also check HP to see if there is a firmware update for
> your client.
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> SQL troubleshooting: http://sql.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> "Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
> microsoft.public.win2000.termserv.clients:
>
>> Yes, available TS CALs available
>>
>> Did not resolve anything my problem ?
>>
>> "Vera Noest [MVP]" <(E-Mail Removed)> a
>> écrit dans le message de news:
>> Xns9763DA244409Everanoesthemutforsse@207.46.248.16...
>>>I assume that you have a free TS CALs available for this client
>>>in
>>> the TS Licensing Manager?
>>>
>>> If you thin client doesn't have a menu option to delete the
>>> license from the client, then you can get rid of it by
>>> resetting the client to the factory default.
>>>
>>> Check this as well:
>>>
>>> 825027 - Terminal Services Licensing Denies Your Connection to
>>> Your Terminal Server from Your WBT Device
>>> http://support.microsoft.com/?kbid=825027
>>>
>>> 827355 - Event ID 1004 is logged when a thin client tries to
>>> obtain a Terminal Services license
>>> http://support.microsoft.com/?kbid=827355
>>>
>>> _________________________________________________________
>>> Vera Noest
>>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>> TS troubleshooting: http://ts.veranoest.net
>>> SQL troubleshooting: http://sql.veranoest.net
>>> ___ please respond in newsgroup, NOT by private email ___
>>>
>>> "Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
>>> microsoft.public.win2000.termserv.clients:
>>>
>>>> Hi,
>>>>
>>>> I need help with a terminal server connection license problem
>>>> with an HP Thin Client running Windows CE .NET 4.20.
>>>>
>>>> The temporary ts client license of the Windows CE has expired,
>>>> but the windows 2000 license server isn't able to release a
>>>> new license.
>>>>
>>>> I had the same problem with some Macintosh and Widows XP
>>>> clients and I resolved it deleting some files or registry keys
>>>> on the client machines...
>>>>
>>>> Well... how can I do the same on the windows ce client?
>>>> Is there a directory or file that I should delete?
>>>> If it's a problem with the registry, what software should I
>>>> use to edit the machine registry on the thin client?
>>>>
>>>> Thank you in advance.



 
Reply With Quote
 
Laurent
Guest
Posts: n/a
 
      7th Feb 2006
Yes I had already to test quite this, before my post

"Vera Noest [MVP]" <(E-Mail Removed)> a écrit dans le
message de news: Xns9763E4A4161D9veranoesthemutforsse@207.46.248.16...
>I posted my reply 13 minutes ago. Do you really mean that you have
> managed to do all of the following in these 13 minutes?
>
> Reset the client to the factory defaults
> Configure it again with the connection settings
> Test if it can connect
> Read both KB articles
> Phone Microsoft Support and get the hotfixes
> Install the hotfixes
> Reboot your Terminal Server
> Test the connection again from the thin client?
>
> Can you please confirm the above, or post what exactly you have
> done?
> You should also check HP to see if there is a firmware update for
> your client.
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> SQL troubleshooting: http://sql.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> "Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
> microsoft.public.win2000.termserv.clients:
>
>> Yes, available TS CALs available
>>
>> Did not resolve anything my problem ?
>>
>> "Vera Noest [MVP]" <(E-Mail Removed)> a
>> écrit dans le message de news:
>> Xns9763DA244409Everanoesthemutforsse@207.46.248.16...
>>>I assume that you have a free TS CALs available for this client
>>>in
>>> the TS Licensing Manager?
>>>
>>> If you thin client doesn't have a menu option to delete the
>>> license from the client, then you can get rid of it by
>>> resetting the client to the factory default.
>>>
>>> Check this as well:
>>>
>>> 825027 - Terminal Services Licensing Denies Your Connection to
>>> Your Terminal Server from Your WBT Device
>>> http://support.microsoft.com/?kbid=825027
>>>
>>> 827355 - Event ID 1004 is logged when a thin client tries to
>>> obtain a Terminal Services license
>>> http://support.microsoft.com/?kbid=827355
>>>
>>> _________________________________________________________
>>> Vera Noest
>>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>> TS troubleshooting: http://ts.veranoest.net
>>> SQL troubleshooting: http://sql.veranoest.net
>>> ___ please respond in newsgroup, NOT by private email ___
>>>
>>> "Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
>>> microsoft.public.win2000.termserv.clients:
>>>
>>>> Hi,
>>>>
>>>> I need help with a terminal server connection license problem
>>>> with an HP Thin Client running Windows CE .NET 4.20.
>>>>
>>>> The temporary ts client license of the Windows CE has expired,
>>>> but the windows 2000 license server isn't able to release a
>>>> new license.
>>>>
>>>> I had the same problem with some Macintosh and Widows XP
>>>> clients and I resolved it deleting some files or registry keys
>>>> on the client machines...
>>>>
>>>> Well... how can I do the same on the windows ce client?
>>>> Is there a directory or file that I should delete?
>>>> If it's a problem with the registry, what software should I
>>>> use to edit the machine registry on the thin client?
>>>>
>>>> Thank you in advance.



 
Reply With Quote
 
Vera Noest [MVP]
Guest
Posts: n/a
 
      8th Feb 2006
I'm sorry, but if you are already running both hotfixes, and HP
doesn't have a firmware update, then I wouldn't know what more to
do.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
*----------- Please reply in newsgroup -------------*

"Laurent" <(E-Mail Removed)> wrote on 07 feb 2006:

> Yes I had already to test quite this, before my post
>
> "Vera Noest [MVP]" <(E-Mail Removed)> a
> écrit dans le message de news:
> Xns9763E4A4161D9veranoesthemutforsse@207.46.248.16...
>>I posted my reply 13 minutes ago. Do you really mean that you
>>have
>> managed to do all of the following in these 13 minutes?
>>
>> Reset the client to the factory defaults
>> Configure it again with the connection settings
>> Test if it can connect
>> Read both KB articles
>> Phone Microsoft Support and get the hotfixes
>> Install the hotfixes
>> Reboot your Terminal Server
>> Test the connection again from the thin client?
>>
>> Can you please confirm the above, or post what exactly you have
>> done?
>> You should also check HP to see if there is a firmware update
>> for your client.
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> SQL troubleshooting: http://sql.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> "Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
>> microsoft.public.win2000.termserv.clients:
>>
>>> Yes, available TS CALs available
>>>
>>> Did not resolve anything my problem ?
>>>
>>> "Vera Noest [MVP]" <(E-Mail Removed)> a
>>> écrit dans le message de news:
>>> Xns9763DA244409Everanoesthemutforsse@207.46.248.16...
>>>>I assume that you have a free TS CALs available for this
>>>>client in
>>>> the TS Licensing Manager?
>>>>
>>>> If you thin client doesn't have a menu option to delete the
>>>> license from the client, then you can get rid of it by
>>>> resetting the client to the factory default.
>>>>
>>>> Check this as well:
>>>>
>>>> 825027 - Terminal Services Licensing Denies Your Connection
>>>> to Your Terminal Server from Your WBT Device
>>>> http://support.microsoft.com/?kbid=825027
>>>>
>>>> 827355 - Event ID 1004 is logged when a thin client tries to
>>>> obtain a Terminal Services license
>>>> http://support.microsoft.com/?kbid=827355
>>>>
>>>> _________________________________________________________
>>>> Vera Noest
>>>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>>> TS troubleshooting: http://ts.veranoest.net
>>>> SQL troubleshooting: http://sql.veranoest.net
>>>> ___ please respond in newsgroup, NOT by private email ___
>>>>
>>>> "Laurent" <(E-Mail Removed)> wrote on 07 feb 2006 in
>>>> microsoft.public.win2000.termserv.clients:
>>>>
>>>>> Hi,
>>>>>
>>>>> I need help with a terminal server connection license
>>>>> problem with an HP Thin Client running Windows CE .NET 4.20.
>>>>>
>>>>> The temporary ts client license of the Windows CE has
>>>>> expired, but the windows 2000 license server isn't able to
>>>>> release a new license.
>>>>>
>>>>> I had the same problem with some Macintosh and Widows XP
>>>>> clients and I resolved it deleting some files or registry
>>>>> keys on the client machines...
>>>>>
>>>>> Well... how can I do the same on the windows ce client?
>>>>> Is there a directory or file that I should delete?
>>>>> If it's a problem with the registry, what software should I
>>>>> use to edit the machine registry on the thin client?
>>>>>
>>>>> Thank you in advance.

 
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