At work, we have several Dell GX-200's that won't work
with CD-RW's. These are the somewhat older GX-200's in
the boxy tower case that look like the GX-110's, not the
newer slim-line GX-200's. The CD drives are all LG SCSI
drives.
Windows 2000 SP3
Adaptec ASPI 4.71.2
DirectX 8.1
Each uses Roxio 5 Basic. Upgrading to the latest Roxio
patches and drive-recognition doesn't help. In fact, this
makes things worse.
Disks that are formatted/written to on other machines are
read as 0 bytes or 3MB. Before the version 5.3.5 updates
were added, it could see the files burned on the disk,
but couldn't access the files. The updates totally ruined
things. You can't even see files on the disc. However,
you can still see the CD label "MikesCD".
TurboTax was installed. I noticed the nasty SafeCast had
hijacked the Adaptec CdaC15BA service in the registry and
replaced it with CdaC11BA.
Ran Spybot Winsock Fixer, but said the winsock was okay.
Gator found and cleaned by Spybot. Spybot found a
Macromedia/SafeCast exploit, but it didn't find the CDA
reg key.
I backed-up and deleted the Safecast CDA key and fixed
the Adaptec key, but it didn't fix the CDRW.
CHKDSK /R has been run, memory checked, CDRW firmware
updated, computer BIOS updated, Diskeeper bootTime defrag
was run.
We're at our wits end on this. Only one of these PCs burn
okay. No one knows why.
My current hunch, which is why I was looking in the
registry services, is that nothing is MISSING. The
problem is probably something that is running and
conflicting with all the computers' ability to read udf
or DirectCD disks, or to write to them properly.
Anyone had a similar problem and want to trade notes?
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