I have a Phillips 2010 CDRW. I used to have Win2K and had no issues. Since
going to XP Professional, the computer recognizes the drive, if there is a cd
in @ start up, then that cd works fine, but, if I change cd's, or if there is
no cd in the drive @ start up, then it doesn't recognize the disc. The drive
still shows up, but it acts like there is no disc in the drive. Can anyone
help??????

On Jun 28, 12:38 pm, Dontedlf <Donte...@discussions.microsoft.com>
wrote:
> I have a Phillips 2010 CDRW. I used to have Win2K and had no issues. Since
> going to XP Professional, the computer recognizes the drive, if there is a cd
> in @ start up, then that cd works fine, but, if I change cd's, or if there is
> no cd in the drive @ start up, then it doesn't recognize the disc. The drive
> still shows up, but it acts like there is no disc in the drive. Can anyone
> help??????

Hello,

Try this:

Go to Start => Run and type in "regedit" {without the quotes}

Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
and select the key{4D36E965-E325-11CE-BFC1-08002BE10318}

Go to File => Export

In the Export Registry File dialog box, select 'Selected Branch' under
Export Range; give the file a name with the .reg extension, and click
Save to save the file to the Desktop. This is in case you want to undo
the following edit.

In the right-hand panel for the above key, select LowerFilters, and
then choose Edit => Delete. Click Yes in the Confirm Key Delete dialog
box.

Select the UpperFilters line, and then choose Edit => Delete. Click
Yes in the Confirm Key Delete dialog box.

Close the Registry Editor.

Restart Windows.