sony dvd rw q58a will play dvds will not read cdroms or music cds.

O.S is XP SP3 complete with all updates.
dell inspiron 9400 original cd/dvd no other harware has been changed problem
occured after burning an audio cd.

Tried article #314060 to no avail
Tried troubleshooters no avail
uninstalled driver and hardware no result
system restore did not work
uninstalled sonic media and media player before and after driver/hardware
uninstall
cleared registries (#314060)
everything else seems to function normaly

I would appreciate help

Thanks

The CD part may not be working. From what I believe, there are separate lasers for DVDs
and CDs.
I had a new DVD burner that would burn DVDs but not CDs and had the drive replaced.
Just an observation.

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"iimimiam" <(E-Mail Removed)> wrote in message
news:467DC53E-B220-435E-9CFF-(E-Mail Removed)...
| sony dvd rw q58a will play dvds will not read cdroms or music cds.
|
| O.S is XP SP3 complete with all updates.
| dell inspiron 9400 original cd/dvd no other harware has been changed problem
| occured after burning an audio cd.
|
| Tried article #314060 to no avail
| Tried troubleshooters no avail
| uninstalled driver and hardware no result
| system restore did not work
| uninstalled sonic media and media player before and after driver/hardware
| uninstall
| cleared registries (#314060)
| everything else seems to function normaly
|
| I would appreciate help
|
| Thanks
|

"iimimiam" <(E-Mail Removed)> wrote in message
news:467DC53E-B220-435E-9CFF-(E-Mail Removed)...
> sony dvd rw q58a will play dvds will not read cdroms or music cds.
>
CD laser is what we engineers describe as 'knackered'. Laser failure is the
single most common failure mode of DVD/CD drives. Unfortunately they are a
limited life item. They just seem to be more limited than they really
should be.

Replace the drive (fortunately a ridiculously cheap exercise these days).