My device (MITSUMI CR-48X5TE) was working now is not. I put a cd in and it
doesn't even show up on "my computer" as a drive. I went to the device drive
and next to MITSUMI CR-48X5TE is an exclamation point in yellow. It also says
it's installed but can not find "hardware device code 41". When I printed
properties it says "disabled device" but when I click on it it says it's
enabled !!!
So confused......someone please help.............have work on cd's
!!!!!!!!!!!!!!
Thanks

CD-ROM Access Is Missing and Messages Cite Error Code 31, Â*Code 32,
Code 19, Code 39, or Code 41 After You Remove Easy CD Creator in WiÂ*ndows XP
http://support.microsoft.com/default...b;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"Diane" wrote:

| My device (MITSUMI CR-48X5TE) was working now is not. I put a cd in and it
| doesn't even show up on "my computer" as a drive. I went to the device drive
| and next to MITSUMI CR-48X5TE is an exclamation point in yellow. It also says
| it's installed but can not find "hardware device code 41". When I printed
| properties it says "disabled device" but when I click on it it says it's
| enabled !!!
| So confused......someone please help.............have work on cd's
| !!!!!!!!!!!!!!
| Thanks

Hi Carey,
Thanks for answering my problem on the discussion group.
I did what you said but when I restart my computer that # keeps returning
to the registry. My cd rom still is not working and does not show up as a
drive. Now what can I do. I do a newsletter and all my info is on a cd.

Again, thanks,
Diane


"Carey Frisch [MVP]" wrote:

> CD-ROM Access Is Missing and Messages Cite Error Code 31, Â*Code 32,
> Code 19, Code 39, or Code 41 After You Remove Easy CD Creator in WiÂ*ndows XP
> http://support.microsoft.com/default...b;en-us;314060
>
> To resolve this issue, follow these steps:
>
> 1. Start Registry Editor (Regedt32.exe).
> [Start > Run and type: REGEDIT , and hit enter]
>
> 2. Locate the UpperFilters value under the following key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 3. On the Edit menu, click Delete, and then click OK.
>
> 4. Locate the LowerFilters value under the same key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 5. On the Edit menu, click Delete, and then click OK.
>
> 6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
> if you notice lost functionality in a particular program, such as CD recording software, you may need
> to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
>
> 7. Restart your computer.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> -------------------------------------------------------------------------------------------
>
> "Diane" wrote:
>
> | My device (MITSUMI CR-48X5TE) was working now is not. I put a cd in and it
> | doesn't even show up on "my computer" as a drive. I went to the device drive
> | and next to MITSUMI CR-48X5TE is an exclamation point in yellow. It also says
> | it's installed but can not find "hardware device code 41". When I printed
> | properties it says "disabled device" but when I click on it it says it's
> | enabled !!!
> | So confused......someone please help.............have work on cd's
> | !!!!!!!!!!!!!!
> | Thanks
>
>

Diane wrote:

> Hi Carey,
> Thanks for answering my problem on the discussion group.
> I did what you said but when I restart my computer that # keeps
> returning to the registry. My cd rom still is not working and does not
> show up as a drive. Now what can I do. I do a newsletter and all my
> info is on a cd.

> "Carey Frisch [MVP]" wrote:
>
>> CD-ROM Access Is Missing and Messages Cite Error Code 31, Â*Code 32,
>> Code 19, Code 39, or Code 41 After You Remove Easy CD Creator in
>> WiÂ*ndows XP
>> http://support.microsoft.com/default...b;en-us;314060
(snip)
>> "Diane" wrote:
>>
>> | My device (MITSUMI CR-48X5TE) was working now is not. I put a cd in
>> | and it doesn't even show up on "my computer" as a drive. I went to
>> | the device drive and next to MITSUMI CR-48X5TE is an exclamation
>> | point in yellow. It also says it's installed but can not find
>> | "hardware device code 41". When I printed properties it says
>> | "disabled device" but when I click on it it says it's enabled !!!
>> | So confused......someone please help.............have work on cd's
>> | !!!!!!!!!!!!!!
>> | Thanks

Replace the drive. A cd-rom is less than $20usd. If you want to be sure
the drive is not working, you can troubleshoot by:

1. Swap out ribbon cable for known-working one. If that doesn't help,
2. Swap out drive for known-working one. If that works, problem solved.
If that doesn't work, you can possibly put the drive on a different IDE
connector. It is not uncommon for the secondary IDE connector to fail
if your computer is elderly.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User