After I upgraded to Norton Antivirus 2004, my CD burner,
DVDrom, external hard drive and my compact flash reader
will not work unless you RESTART the computer with a disk
in each reader or have the external HD on. I run Windows
XP Home Ed. I talked to the Symantec people and they said
it couldn't be a problem with their software. I was
using NAV 2002 with no problem. HELP!!!!

Remove the Norton software and see what happens.

"Randy" <(E-Mail Removed)> wrote in message
news:1ca0201c4225b$49f0c260$(E-Mail Removed)...
> After I upgraded to Norton Antivirus 2004, my CD burner,
> DVDrom, external hard drive and my compact flash reader
> will not work unless you RESTART the computer with a disk
> in each reader or have the external HD on. I run Windows
> XP Home Ed. I talked to the Symantec people and they said
> it couldn't be a problem with their software. I was
> using NAV 2002 with no problem. HELP!!!!

>-----Original Message-----
>After I upgraded to Norton Antivirus 2004, my CD burner,
>DVDrom, external hard drive and my compact flash reader
>will not work unless you RESTART the computer with a
disk
>in each reader or have the external HD on. I run
Windows
>XP Home Ed. I talked to the Symantec people and they
said
>it couldn't be a problem with their software. I was
>using NAV 2002 with no problem. HELP!!!!
>.
>


hi wat i suggest u do is turn norton off just before u
try to copy ur data files or unistall norton and
reinstall c if that fixes the problem hopw this has been
of sum help

Hi,
I just had a problem I could not solve on my own.
I asked for support from Microsoft and within less then 24 hours they e-mailed a procedure which
solved my problem (XP was not recognizing my cd writer).
To get the support go to START>CONTROL PANEL>HELP AND SUPPORT CENTRE>
GET SUPPORT>GET HELP FROM MICROSOFT
You will have to get .net passport to get this help. Prompts will direct you.
Best of luck, Adam