Try the following in the below KB article. Upper and Lower Filters are in question
http://support.microsoft.com/default...b;en-us;320553
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Peter
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<(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> Hi All,
>
> My cdrom drive doesn't show up in windows explorer.
> It can't be accessed even when I try to update the driver
> using the windows xp cd.. and mention there to look in
> cd-rom drives for the driver.
> Catch 22 I suppose.
>
> I have tried
> Reboot into safe-mode, uninstall device, reboot.
> Didn't work.
>
> *It does boot into a bootable rescue disk though.*
>
> The CDROM is a: Teac CD-224E-BA and it shows under
> DVD/CD-ROM drives in the control panel with a yellow !bang!
>
> Any thing else I can try?
> Thanks!
>