On a clients PC using XP Pro SP1, the cdroms won't read
either cdr's or original discs, but they will if running
in safe mode. No restore option works, also we've updated
all drivers & software to no avail

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060





--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"(E-Mail Removed)" <(E-Mail Removed)> wrote in
message news:089701c39379$132ce0e0$(E-Mail Removed)...
> On a clients PC using XP Pro SP1, the cdroms won't read
> either cdr's or original discs, but they will if running
> in safe mode. No restore option works, also we've updated
> all drivers & software to no avail

Thanks for the help but sadly it didn't work, so I copied
the cdrom.sys/redbook.sys/imapi.sys/storprop.dll from
another pc to windows\system32\drivers. This did it


>-----Original Message-----
>Goto http://aumha.org/win5/a/xpcd.php#problems
>See the second "problem" (read the caveats)
>Run the provided registry patch
>
>That should fix your problem (basically, a filter driver
is missing or
>non-operational, the registry patch will delete the
filter drivers
>references for your cdrom(s))
>
>
>Basically, the reg file from above carries out the steps
displayed at this
>website
>
>
>CD-ROM Drive or DVD-ROM Drive Missing After You Install
Windows XP
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;320553
>
>CD-ROM Access Is Missing and Messages Cite Error Code
31, Code 32, Code 19,
>or Code 39 After You Remove Easy CD Creator in Windows XP
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;314060
>
>
>
>
>
>--
>Jason Tsang - Microsoft MVP
>
>Find out about the MS MVP Program -
>http://mvp.support.microsoft.com/default.aspx
>
>"(E-Mail Removed)"
<(E-Mail Removed)> wrote in
>message news:089701c39379$132ce0e0$(E-Mail Removed)...
>> On a clients PC using XP Pro SP1, the cdroms won't read
>> either cdr's or original discs, but they will if
running
>> in safe mode. No restore option works, also we've
updated
>> all drivers & software to no avail
>
>
>.
>