[donna taylor]

My cd tray will not open. When I press the button it sounds like it wants to but doesn't. I'm on windows xp with hp computer.

[Waynos_Face]

Hi,

Sounds like the motor on it is going or the disc keeps getting stuck inside.

Either way get a new DVD drive.

To retrieve your CD, look on the front of the drive and you will see a small hole, straighten a paperclip and keeping it very level push it into the hole, when it meets resistance push it firmly but evenly, minding not to stick the other end of the clip into your hand. The drive will open enough to get your fingertips in to open it the rest of the way.

[muckshifter]

Do as Waynos_Face said above, but make sure the PC is turned off.


Leave to door open, and reboot the PC.


I would get a new drive.

[nivrip]

I once had a tray problem similar to yours.

As the tray attempts to open press on the left hand edge of the tray. Sometimes just altering the angle of the tray ever so slightly is sufficient to allow it to open. If that doesn't work try pressing the right hand edge next time.

[TriplexDread]

At a guess jammed (most probable) or slipping

Cheap enough like everyone else suggests if you aint capable of repair I suppose

[lserpod]

does it open via desktop ejection and not from the device itself?

[donna taylor]

Neither way, but I was able to open it by using the paper to hit the release button and got it open. Thanks

[Waynos_Face]

You are welcome,

If you feel upto replacing it yourself, it will cost max £20 for a very good one, can recommend a good place to get one and tell you how to do it, really easy.

[donna taylor]

I could consider that. Any info would be appreciated.

[donna taylor]

I used a paper clip not paper to open it. Sorry