On Wed, 25 Feb 2004 15:03:31 -0800, "Payal"
<(E-Mail Removed)> wrote:
>Thanks so much for responding.
>I have windows 2000 OS installed. I am not able to go
>into the BIOS.
Try pressing the DEL key shortly after starting your computer. Press
this key several times (up until it either works or until Windows 2000
starts to load.) If the DEL key doesn't do it then restart the
computer and try it again using the F2 key. One of these two keys are
usually the correct one to enter the BIOS. If not then post what model
and make the computer and motherboard are.
>Can u pls tell me how to check BIOS setting to see if the
>Drive is detected there?
Once you get to the BIOS screens, the first sub-screen usually has the
basic system elements listed. There should be a hard drive shown with
it's characteristics. Right after that should be your CD RW drive with
it's characteristics. If it's there, then Windows 2000 should have
seen it while starting the operating system.
>
>>-----Original Message-----
>>
>>"Payal" <(E-Mail Removed)> wrote in
>message
>>news:076d01c3fae9$428ce600$(E-Mail Removed)...
>>> I have a cd rw and a cdrom drive installed and working
>>> correctly since i bought my PC since day 1.
>>>
>>> Suddenly a week back, the cd rw drive stopped working.
>I
>>> was buring a cd with easy cd creator. the cd got
>created
>>> and the drive never opened. I could'nt see the drive
>in my
>>> computer too. Not in the Device manager, even after
>reboot.
>>> The cdrom is the master and cdrw was slave. i tried
>>> swapping the 2 drives. Still the CDrom which is now in
>the
>>> slave works but the cd rw does'nt work.
>>>
>>> i bought a new cd rw drive to replace the old one. This
>>> one does'nt work too??????
>>>
>>> Can anyone please help me with this problem?
>>>
>>> Thanks.
>>
>>1. Does the motherboard bios see the drive? If it does
>not then there is a
>>problem with the drive (since you had already tried the
>swap).
>>2. If it does, did you recently install some piece of
>software such as
>>Roxio's new version. This could be the problem. This
>requires an edit to
>>the registry. Find out what the error code is in the
>event viewer. Type
>>the error code in the Microsoft update knowledge base,
>and it will tell you
>>what to do.
>>3. Even if you did not install a new piece of software,
>check the event
>>viewer for any error codes and how to fix them in
>Microsoft's knowledge
>>base.
>>
>>
>>.
>>
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