Goto
http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch
That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))
Basically, the reg file from above carries out the steps displayed at this
website
CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060
(It'll fix code 41 errors too as per the contents of the last kb article)
--
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"Ian Wright" <(E-Mail Removed)> wrote in message
news:032a01c42457$add30920$(E-Mail Removed)...
> Dear all
>
> Can some body help recenly reinstalled windows xp and
> keep geting blue screen and when i send the crash report
> of it reports hardware drive problem so i have updated
> all my drives and since then i can not access my cd-rom
> drive it does not appear in My Computer just in hardware
> Profile with the yellow exlpination mark with Code 39.
>
> have tried uninstalling it but does not work can anybody
> help