cd rw-burner ?

Hi. Does anybody know how to get windows xp pro to
reconize the cd/rw drive I can't use the burner program
and it is blank in the space when I go to copy a cdfrom
the dvd to the to the target which is the burner I'm
using Nero and NTI ESSENTIALS and no luck! The dvd player
and it works great with no problems!(I had the software
for that one) No software came with the burner,it is a
bare drive. The burner works only with windows xp Pro
copying program. I need to set this up using Nero or NTI.
Thank You!
Mark