AmericanTechie wrote:
> Lorne wrote:
>
>> Yes, both the CD-RW and DVD drives worked perfectly prior to
>> installing 30+ Windows updates (old (2003) copy of XP).
>> BTW, as part of the Update "package", I installed the High Mat CD
>> update. After discovering that the drives didn't work, I uninstalled it.
>> "AmericanTechie" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>
>>> Lorne wrote:
>>>
>>>> Thanks for the quick response.
>>>> No Upperfilters or Lowerfilters values present in the referenced key
>>>> (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318})
>>>>
>>>>
>>>> I should also point out that this is now a dual-boot ME & XP system.
>>>> Did a clean install on a new system partition.
>>>>
>>>> EZCD Creator not present on XP drive as of yet.
>>>>
>>>> "AmericanTechie" <(E-Mail Removed)> wrote in message
>>>> news:(E-Mail Removed)...
>>>>
>>>>
>>>>> Lorne wrote:
>>>>>
>>>>>
>>>>>> I have recently upgraded to XP from ME. Worked fine prior to
>>>>>> installing all Windows Updates outstanding. Now, both optical
>>>>>> drives no longer work. When I insert ANY CD (programs, data or
>>>>>> music), same result:
>>>>>> Drive spins for a few seconds and stops
>>>>>> No CD icon next to cursor
>>>>>> Navigate to drive in Windows Explorer, shows drive letters, no
>>>>>> file information
>>>>>> Right click, no dialog box, Explorer hangs and have to force
>>>>>> re-boot with a power off shutdown.
>>>>>> Drives:
>>>>>> Show in Windows Explorer
>>>>>> Don't know if burning works, playing/running does not. No burning
>>>>>> software installed yet. (Can't CD drives don't work)
>>>>>> Have performed the following:
>>>>>> (1)Uninstalled both drives through Device Manager.
>>>>>> (2)Re-installed both drives after re-boot. No driver installation
>>>>>> problems. Reads all hardware details fine.
>>>>>> (3)Reset Services| Shell Hardware Detection to Automatic. (Path to
>>>>>> executable: D:\WINDOWS\System32\svchost.exe -k netsvcs)
>>>>>> (4) Downloaded and ran "autorunenable.reg", "XP_CD-DVD-Fix.exe",
>>>>>> "AutoFix.exe." (from Kellys-Korner.com and dougknox.com)
>>>>>> Still no change. I have numerous programs to re-install and am
>>>>>> SEVERELY stuck.
>>>>>> Any help/ideas greatly appreciated.
>>>>>> Lorne
>>>>>>
>>>>>>
>>>>>
>>>>> Old Versions of EZ CD Creator from Roxio has caused this type of
>>>>> thing to happen. Check your Add/Remove programs to see if it is
>>>>> listed. If it is, then it should have been removed before
>>>>> installation.
>>>>>
>>>>> http://support.microsoft.com/default...b;en-us;314060
>>>>>
>>>>> This article is related to the problem but it requires going into
>>>>> the registry. I am not sure if a better fix has been found by now
>>>>> as this is a pretty old problem. Otherwise get back to us if this
>>>>> is not the case.
>>>>>
>>>>> --
>>>>> http://www.americantechie.com
>>>>
>>>>
>>>>
>>>>
>>> Oops, I guess I should have read your post a little closer. I did
>>> not catch the part where you said you have no burning software
>>> installed yet. So you did a clean install of XP to a different
>>> partition. I also notice you mentioned everything worked fine prior
>>> to installing Windows updates. Does this mean the CD drives worked
>>> before you ran the updates, or are you unsure of this? Also, what
>>> changes did you make?
>>>
>>> --
>>> http://www.americantechie.com
>>
>>
>>
>>
>
> Food for thought... The nice thing about doing a clean install,
> everything being fine, and then things breaking after updates is that in
> a worst case scenario you could always reinstall Windows and opt out of
> the optional updates. In the time we have been going back and forth you
> could have reinstalled, but of course the updates still take a while to
> download. In the meantime I will post again if I come across anything.
>
Well I see other instances of this same problem after installing the
High Mat update in previous support posts. I am not sure how widespread
the problem is, and I do not yet see a fix for it. I will post again if
I see a fix. Saying the High Mat update caused the problem is just a
WAG (wild ass guess) but it is likely that it caused the problem since
it is an update specific to functionality on your CD drives. A new
clean install is a horrible fix, in fact it is not a fix, but when you
have no software or personal files to worry about it is sometimes the
quickest way to get around your problem. Uninstalling updates of course
will not always fix a problem caused by the updates... in any case, I
will post if I come across anything.
--
http://www.americantechie.com
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