Goto
http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch
That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))
Basically, the reg file from above carries out the steps displayed at this
website
CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060
--
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"Jeff c" <(E-Mail Removed)> wrote in message
news:234a001c38c2b$d5544d20$(E-Mail Removed)...
> i had a cd burner installed in my computer (samsung sw-
> 240b). it worked fine until the computer ceased to
> recognize it. in the decvice manager under properties
> windows says that the driver is successfully loaded but
> device can't be found. the cd rom tray can be ejected
> and cd's can be loaded. i bought a new cd burner to
> replace it(LG GCE-8523B) , and after installing it under
> device properties windows it says that can't start the
> hardward device becuase config information in the
> registry is incomplete or damaged.
> what can i do? is my first drive broken? and how can i
> get the new one to work under WindowsXP?
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