I don't know how or why ,but, according to information my CD-Rom drive and
device was removed from my system on 23rd March. And after using System
Restore ( can not restore system back to this date, or earlier) and attemting
to use
Norton Go Back to try and recover device and driver am stumped as towhat to
try next. Any suggestions, please?

"Terayon2405" <(E-Mail Removed)> wrote in message
news:ACD3EC81-F2B7-4C21-826A-(E-Mail Removed)...
>I don't know how or why ,but, according to information my CD-Rom drive and
> device was removed from my system on 23rd March. And after using System
> Restore ( can not restore system back to this date, or earlier) and
> attemting
> to use
> Norton Go Back to try and recover device and driver am stumped as towhat
> to
> try next. Any suggestions, please?

Go into the Device Mangler and delete your ATA controllers, then reboot.

Norton "Goback" may have dropped the ball. Perhaps un-installing goback
and add new hardware will get the drive back for you.

Terayon2405 wrote:

> I don't know how or why ,but, according to information my CD-Rom drive and
> device was removed from my system on 23rd March. And after using System
> Restore ( can not restore system back to this date, or earlier) and attemting
> to use
> Norton Go Back to try and recover device and driver am stumped as towhat to
> try next. Any suggestions, please?

Your Upper and Lower Filters are causing this.
Use the fix supplied in the KB' below. They are both the same in both.

http://support.microsoft.com/default...b;en-us;320553
http://support.microsoft.com/default...b;en-us;314060
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Terayon2405" <(E-Mail Removed)> wrote in message news:ACD3EC81-F2B7-4C21-826A-(E-Mail Removed)...
>I don't know how or why ,but, according to information my CD-Rom drive and
> device was removed from my system on 23rd March. And after using System
> Restore ( can not restore system back to this date, or earlier) and attemting
> to use
> Norton Go Back to try and recover device and driver am stumped as towhat to
> try next. Any suggestions, please?

Go away. You cause more problems with that . Deleting the ATA Controllers will create more problems for the OP even if it is rebuilt.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Noozer" <(E-Mail Removed)> wrote in message news:ezdrV%(E-Mail Removed)...
>
> "Terayon2405" <(E-Mail Removed)> wrote in message
> news:ACD3EC81-F2B7-4C21-826A-(E-Mail Removed)...
>>I don't know how or why ,but, according to information my CD-Rom drive and
>> device was removed from my system on 23rd March. And after using System
>> Restore ( can not restore system back to this date, or earlier) and
>> attemting
>> to use
>> Norton Go Back to try and recover device and driver am stumped as towhat
>> to
>> try next. Any suggestions, please?
>
> Go into the Device Mangler and delete your ATA controllers, then reboot.
>
>