Well,
I have just a SLIGHT problem. I really don't know how to
explain it other than to say I was having "problems" with
Roxio Easy CD Creator 5.0 Platinum so I
uninstalled/reinstalled it. Upon restarting I discovered
that neither one of my two CD-ROM drives was being
recognized by Windows 2000. The error I receive is "This
device is not working properly because Windows cannot load
the drivers required for this device. (Code 31)" The CD-
ROM (burner) is a Samsung DVD/CD-RW combo drive. I have
tried using the generic Windows drivers just to get the CD-
ROM's to work so that I can use the drivers that I have on
CD.

Any suggestion? If you need more information to possibly
solve the problem, please ask
-Larry

FAQ

Cannot Access CD-ROM and "Code 31" Error Message in Device Manager After
You Remove Adaptec Easy CD Creator from Your Computer
http://support.microsoft.com/default...b;en-us;270008

Larry V. wrote:

> Well,
> I have just a SLIGHT problem. I really don't know how to
> explain it other than to say I was having "problems" with
> Roxio Easy CD Creator 5.0 Platinum so I
> uninstalled/reinstalled it. Upon restarting I discovered
> that neither one of my two CD-ROM drives was being
> recognized by Windows 2000. The error I receive is "This
> device is not working properly because Windows cannot load
> the drivers required for this device. (Code 31)" The CD-
> ROM (burner) is a Samsung DVD/CD-RW combo drive. I have
> tried using the generic Windows drivers just to get the CD-
> ROM's to work so that I can use the drivers that I have on
> CD.
>
> Any suggestion? If you need more information to possibly
> solve the problem, please ask
> -Larry
>