I have Windows XP on an EMachines 3830. My CD-ROM drive has quit working.
I've followed all the trouble-shooting advice with no luck. The device
manager says that it's fine and working correctly, but the computer doesn't
know that there is a CD in the driver. It thinks it is empty all the time.

Thanks for any help or a point in the right direction.

Shathar wrote:

> I have Windows XP on an EMachines 3830. My CD-ROM drive has quit
> working.
> I've followed all the trouble-shooting advice with no luck. The
> device manager says that it's fine and working correctly, but the
> computer doesn't
> know that there is a CD in the driver. It thinks it is empty all the
> time.
>
> Thanks for any help or a point in the right direction.

Swap out the drive for a known-working one. If the new drive works,
throw the old one out. If the substitute drive doesn't work, you have a
problem on the motherboard.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

It could be the IDE cable also, but im with Malke its probably the drive
itself.

You cant go by device manager because its only reading from the card on the
Drive. It doesnt know if it has a machanical problem or not.

The Woodpile

"Malke" wrote:

> Shathar wrote:
>
> > I have Windows XP on an EMachines 3830. My CD-ROM drive has quit
> > working.
> > I've followed all the trouble-shooting advice with no luck. The
> > device manager says that it's fine and working correctly, but the
> > computer doesn't
> > know that there is a CD in the driver. It thinks it is empty all the
> > time.
> >
> > Thanks for any help or a point in the right direction.
>
> Swap out the drive for a known-working one. If the new drive works,
> throw the old one out. If the substitute drive doesn't work, you have a
> problem on the motherboard.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

Thanks for the idea, I'll try it when I can find another drive.

"The Woodpile" wrote:

> It could be the IDE cable also, but im with Malke its probably the drive
> itself.
>
> You cant go by device manager because its only reading from the card on the
> Drive. It doesnt know if it has a machanical problem or not.
>
> The Woodpile
>
> "Malke" wrote:
>
> > Shathar wrote:
> >
> > > I have Windows XP on an EMachines 3830. My CD-ROM drive has quit
> > > working.
> > > I've followed all the trouble-shooting advice with no luck. The
> > > device manager says that it's fine and working correctly, but the
> > > computer doesn't
> > > know that there is a CD in the driver. It thinks it is empty all the
> > > time.
> > >
> > > Thanks for any help or a point in the right direction.
> >
> > Swap out the drive for a known-working one. If the new drive works,
> > throw the old one out. If the substitute drive doesn't work, you have a
> > problem on the motherboard.
> >
> > Malke
> > --
> > Elephant Boy Computers
> > www.elephantboycomputers.com
> > "Don't Panic!"
> > MS-MVP Windows - Shell/User
> >