After downloading Service pack 4 CD ROM is not recognised
with a device manager error code 19 (registry problem). I
have followed steps given in the troubleshooting guide to
no help. Please help.
Ajay

Have you tried shutdown/physically disconnecting the device, booting
and uninstalling it, then after shutdown/reboot seing if the system
detects it?

Ajay wrote:

> After downloading Service pack 4 CD ROM is not recognised
> with a device manager error code 19 (registry problem). I
> have followed steps given in the troubleshooting guide to
> no help. Please help.
> Ajay
>

So far, I've tried shutdown/disconnect both cd
roms/reboot/ plug in while running AND re-shutdown and
plug in both/check device mngr= ...both cd roms are
there, but after subsequent reboot, one of em disappears.

Dave




>-----Original Message-----
>Have you tried shutdown/physically disconnecting the
device, booting
>and uninstalling it, then after shutdown/reboot seing if
the system
>detects it?
>
>Ajay wrote:
>
>> After downloading Service pack 4 CD ROM is not
recognised
>> with a device manager error code 19 (registry problem).
I
>> have followed steps given in the troubleshooting guide
to
>> no help. Please help.
>> Ajay
>>
>
>.
>