There is a CD-ROm install on the PC and it is detected druing boot up. The
helpdesk guy did some security on the machine and now the CD-ROM is no longer
listed in device manager and my computer. The helpdesk guy is no longer with
the company. I assume he did something in the registry to hide it from
showing up. I logon as the administrator and it still does not show up.
Where do I need to go to make the CD-ROM show up in device manager and my
computer?

Thank you

Try the fix as shown in Method 1
http://support.microsoft.com/default...EN-US%3B320553
--
Peter

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"johnisccp" <(E-Mail Removed)> wrote in message news:0CEFEF7E-28B1-4B92-BFE5-(E-Mail Removed)...
> There is a CD-ROm install on the PC and it is detected druing boot up. The
> helpdesk guy did some security on the machine and now the CD-ROM is no longer
> listed in device manager and my computer. The helpdesk guy is no longer with
> the company. I assume he did something in the registry to hide it from
> showing up. I logon as the administrator and it still does not show up.
> Where do I need to go to make the CD-ROM show up in device manager and my
> computer?
>
> Thank you

Peter Foldes <(E-Mail Removed)> wrote:
> Try the fix as shown in Method 1
> http://support.microsoft.com/default...EN-US%3B320553
>
> "johnisccp" <(E-Mail Removed)> wrote in message
> news:0CEFEF7E-28B1-4B92-BFE5-(E-Mail Removed)...
>> There is a CD-ROm install on the PC and it is detected druing boot
>> up. The helpdesk guy did some security on the machine and now the
>> CD-ROM is no longer listed in device manager and my computer. The
>> helpdesk guy is no longer with the company. I assume he did
>> something in the registry to hide it from showing up. I logon as
>> the administrator and it still does not show up. Where do I need to
>> go to make the CD-ROM show up in device manager and my computer?
>>
>> Thank you

Hi Peter,

Take a look at this knowledge base article:
http://support.microsoft.com/default...EN-US%3B320553

There are two methods to try - toward solving your problem.

Peter Foldes <(E-Mail Removed)> wrote:
> Try the fix as shown in Method 1
> http://support.microsoft.com/default...EN-US%3B320553
>
> "johnisccp" <(E-Mail Removed)> wrote in message
> news:0CEFEF7E-28B1-4B92-BFE5-(E-Mail Removed)...
>> There is a CD-ROm install on the PC and it is detected druing boot
>> up. The helpdesk guy did some security on the machine and now the
>> CD-ROM is no longer listed in device manager and my computer. The
>> helpdesk guy is no longer with the company. I assume he did
>> something in the registry to hide it from showing up. I logon as
>> the administrator and it still does not show up. Where do I need to
>> go to make the CD-ROM show up in device manager and my computer?
>>
>> Thank you

Sorry about that Peter. lol