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cd-rom, dvd drives not working!

 
 
Dar
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      28th Sep 2003
Please help! After moving my computer my cd-rom and dvd
drives no longer work. I get the following message:
Windows cannot start this hardware device because it's
configaration information (in the registry) is incomplete
or damaged.(code 19). I have no idea how to fix this can
anyone help?! Also is there anyway to completely restore
my computer back to it's original state from the
manufacturer? Thanks so much.

 
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