Both my CDROM drive and CDRewriter drives have disappeared from "My Computer".
Device manager displays the following problem for both: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)". I have tried uninstalling and reinstalling the drives but it has not worked, i have also checked that they are plugged in correctly.

Thanks for your help.

Check at Kelly's http://www.kellys-korner-xp.com/xp_abc.htm Select C
and scroll to Cd/Dvd drives
missing from MyComputer/WinExplorer.
"Hot Tamale" <Hot (E-Mail Removed)> wrote in message
news:98C6AD3B-169A-4ACF-B9A0-(E-Mail Removed)...
> Both my CDROM drive and CDRewriter drives have disappeared from "My
Computer".
> Device manager displays the following problem for both: "Windows cannot
start this hardware device because its configuration information (in the
registry) is incomplete or damaged. (Code 19)". I have tried uninstalling
and reinstalling the drives but it has not worked, i have also checked that
they are plugged in correctly.
>
> Thanks for your help.

"Rich Barry" wrote:

> Check at Kelly's http://www.kellys-korner-xp.com/xp_abc.htm Select C
> and scroll to Cd/Dvd drives
> missing from MyComputer/WinExplorer.
> "Hot Tamale" <Hot (E-Mail Removed)> wrote in message
> news:98C6AD3B-169A-4ACF-B9A0-(E-Mail Removed)...
> > Both my CDROM drive and CDRewriter drives have disappeared from "My
> Computer".
> > Device manager displays the following problem for both: "Windows cannot
> start this hardware device because its configuration information (in the
> registry) is incomplete or damaged. (Code 19)". I have tried uninstalling
> and reinstalling the drives but it has not worked, i have also checked that
> they are plugged in correctly.
> >
> > Thanks for your help.
>
>
>

You can also read this for more information:

http://support.microsoft.com/default...b;en-us;320553

----
Nathan McNulty


Rich Barry wrote:
> Check at Kelly's http://www.kellys-korner-xp.com/xp_abc.htm Select C
> and scroll to Cd/Dvd drives
> missing from MyComputer/WinExplorer.
> "Hot Tamale" <Hot (E-Mail Removed)> wrote in message
> news:98C6AD3B-169A-4ACF-B9A0-(E-Mail Removed)...
>
>>Both my CDROM drive and CDRewriter drives have disappeared from "My
>
> Computer".
>
>>Device manager displays the following problem for both: "Windows cannot
>
> start this hardware device because its configuration information (in the
> registry) is incomplete or damaged. (Code 19)". I have tried uninstalling
> and reinstalling the drives but it has not worked, i have also checked that
> they are plugged in correctly.
>
>>Thanks for your help.
>
>
>

"Rich Barry" wrote:

> Check at Kelly's http://www.kellys-korner-xp.com/xp_abc.htm Select C
> and scroll to Cd/Dvd drives
> missing from MyComputer/WinExplorer.
> "Hot Tamale" <Hot (E-Mail Removed)> wrote in message
> news:98C6AD3B-169A-4ACF-B9A0-(E-Mail Removed)...
> > Both my CDROM drive and CDRewriter drives have disappeared from "My
> Computer".
> > Device manager displays the following problem for both: "Windows cannot
> start this hardware device because its configuration information (in the
> registry) is incomplete or damaged. (Code 19)". I have tried uninstalling
> and reinstalling the drives but it has not worked, i have also checked that
> they are plugged in correctly.
> >
> > Thanks for your help.
>
>
>

"Rich Barry" wrote:

> Check at Kelly's http://www.kellys-korner-xp.com/xp_abc.htm Select C
> and scroll to Cd/Dvd drives
> missing from MyComputer/WinExplorer.
> "Hot Tamale" <Hot (E-Mail Removed)> wrote in message
> news:98C6AD3B-169A-4ACF-B9A0-(E-Mail Removed)...
> > Both my CDROM drive and CDRewriter drives have disappeared from "My
> Computer".
> > Device manager displays the following problem for both: "Windows cannot
> start this hardware device because its configuration information (in the
> registry) is incomplete or damaged. (Code 19)". I have tried uninstalling
> and reinstalling the drives but it has not worked, i have also checked that
> they are plugged in correctly.
> >
> > Thanks for your help.
>
>
>