Curious, because the same thing just happened to me on 12/27 ... both my
cd-rom and DVD-RW drives came up with this error 39. The standard
uninstall/reinstall troubleshooting did not work. I had just downloaded
an updated usb driver from Microsoft update and updated open office to
2.01 and figured one of those may have unsettled something, so I did a
system restore to a restore point earlier in the day, and they are both
working again.
stella* wrote:
> i am having the exact same problem,mine worked for ages with no problems then
> just stopped ,it says code 39 aswell,its very irritating.
>
> "Tipperdog" wrote:
>
>> Running Windows XP Home. My internal CD-Rom stopped working after months of
>> no problems. I figured the drive itself was busted (foolish), so I bought a
>> new one. The new one had the same problem, which I now realize is a driver
>> issue.
>>
>> In the device manager for BOTH drives (the old and new), I get the yellow
>> exclamatin point with the note "Windows cannot load the device driver for
>> this hardware. The driver may be corrupted or missing. (Code 39)." I have
>> tried uninstalling the driver and scanning for new hardware. It recognizes
>> the drive, but then gives an error message saying that the "new" device
>> couldn't be installed because the driver couldn't be found.
>>
>> I've tried creating a new user profile...didn't help.
>>
>> Ideas?
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