After a crash while installing a printer, my CD ROM drive
no longer works. When I try to uninstall it using either
Uninstall in Device Manager or Add/Remove Hardware, I get a
message that says that Windows Installer cannot load the
device driver. I've checked for hardware conflicts, and
there don't seem to be any. The CD drive works when I
include it as a part of the boot sequence, and load my
Windows 2000 disk. Once Windows actually opens, the CD
drive is not available. It appears in Device Manager with
a yellow exclamation mark. Any suggestions on how to make
this work?

"SD" <(E-Mail Removed)> wrote in news:7e7401c402c4
$8a3a2b10$(E-Mail Removed):

> After a crash while installing a printer, my CD ROM drive
> no longer works. When I try to uninstall it using either
> Uninstall in Device Manager or Add/Remove Hardware, I get a
> message that says that Windows Installer cannot load the
> device driver. I've checked for hardware conflicts, and
> there don't seem to be any. The CD drive works when I
> include it as a part of the boot sequence, and load my
> Windows 2000 disk. Once Windows actually opens, the CD
> drive is not available. It appears in Device Manager with
> a yellow exclamation mark. Any suggestions on how to make
> this work?
>

What is the actual error for the CDROM in Device Manager? You might want
to try uninstalling it in safe mode.

Leonard Severt

Windows 2000 Server Setup Team

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