During the last few days my computer, Windows 2000
Professional, contracted a virus that infected all
the .EXE files. Norton Antivirus cleared it up, for the
most part.

I now notice that neither my CD-ROM drive nor my Floppy
drive will work when I boot up regularly. If, however, I
reboot into Safe Mode, both work perfectly. I do not know
if this problem is related to the virus infection or not.

To clarify the problem further, the CD drive plays Audio
CD's fine, and I can load in a R/W CD and the CD R/W
software (Nero InCD) works fine for formatting etc. But
whenever I attempt to use either the CD drive or the
floppy drive (with appropriate media inserted) in Windows
Explorer (just click on the drive in explorer), I get a
pop-up message that says "The disk in drive X is not
formatted. Do you want to format it now?".

A check in Device Manager shows both the CD and Floppy are
working properly and enabled.

The CD drive is a Lite-on LTR 16101B and it works fine in
Safe Mode.

I have Repaired the Windows installation from the setup CD
(used the floppies to boot) and I have also installed
Service Pack 3 (this PC had no service pack installed
before) and neither have made any noticeable difference
with this problem.

Any ideas?

Check on the Symantec site as it sounds like that is what the problem is
caused by.

Bill Milam wrote:

> During the last few days my computer, Windows 2000
> Professional, contracted a virus that infected all
> the .EXE files. Norton Antivirus cleared it up, for the
> most part.
>
> I now notice that neither my CD-ROM drive nor my Floppy
> drive will work when I boot up regularly. If, however, I
> reboot into Safe Mode, both work perfectly. I do not know
> if this problem is related to the virus infection or not.
>
> To clarify the problem further, the CD drive plays Audio
> CD's fine, and I can load in a R/W CD and the CD R/W
> software (Nero InCD) works fine for formatting etc. But
> whenever I attempt to use either the CD drive or the
> floppy drive (with appropriate media inserted) in Windows
> Explorer (just click on the drive in explorer), I get a
> pop-up message that says "The disk in drive X is not
> formatted. Do you want to format it now?".
>
> A check in Device Manager shows both the CD and Floppy are
> working properly and enabled.
>
> The CD drive is a Lite-on LTR 16101B and it works fine in
> Safe Mode.
>
> I have Repaired the Windows installation from the setup CD
> (used the floppies to boot) and I have also installed
> Service Pack 3 (this PC had no service pack installed
> before) and neither have made any noticeable difference
> with this problem.
>
> Any ideas?
>

I have exactly the same problem. I seached the Symantec
site and found nothing. Did you have any luck?

Thanks in Advance

I have the very same problem. My drive is a TDK VeloCD
Rewriter 24/10/40B. I also have been dealing with virus
infections, but they have been cleared out. Perhaps there
is some residual setting which is causing the problem, but
I don't know where to look.

>-----Original Message-----
>During the last few days my computer, Windows 2000
>Professional, contracted a virus that infected all
>the .EXE files. Norton Antivirus cleared it up, for the
>most part.
>
>I now notice that neither my CD-ROM drive nor my Floppy
>drive will work when I boot up regularly. If, however, I
>reboot into Safe Mode, both work perfectly. I do not
know
>if this problem is related to the virus infection or not.
>
>To clarify the problem further, the CD drive plays Audio
>CD's fine, and I can load in a R/W CD and the CD R/W
>software (Nero InCD) works fine for formatting etc. But
>whenever I attempt to use either the CD drive or the
>floppy drive (with appropriate media inserted) in Windows
>Explorer (just click on the drive in explorer), I get a
>pop-up message that says "The disk in drive X is not
>formatted. Do you want to format it now?".
>
>A check in Device Manager shows both the CD and Floppy
are
>working properly and enabled.
>
>The CD drive is a Lite-on LTR 16101B and it works fine in
>Safe Mode.
>
>I have Repaired the Windows installation from the setup
CD
>(used the floppies to boot) and I have also installed
>Service Pack 3 (this PC had no service pack installed
>before) and neither have made any noticeable difference
>with this problem.
>
>Any ideas?
>.
>

I have the same problem, however mine is linked to a new
installation of Norton 2004, and auto-protect. If I turn
off auto-protect during start up, I can read the drives
just fine (even when I turn it on once going). If I
reboot with auto-protect enabled, then CDrom data is not
available, but audio is.


>-----Original Message-----
>Check on the Symantec site as it sounds like that is what
the problem is
>caused by.
>
>Bill Milam wrote:
>
>> During the last few days my computer, Windows 2000
>> Professional, contracted a virus that infected all
>> the .EXE files. Norton Antivirus cleared it up, for
the
>> most part.
>>
>> I now notice that neither my CD-ROM drive nor my Floppy
>> drive will work when I boot up regularly. If, however,
I
>> reboot into Safe Mode, both work perfectly. I do not
know
>> if this problem is related to the virus infection or
not.
>>
>> To clarify the problem further, the CD drive plays
Audio
>> CD's fine, and I can load in a R/W CD and the CD R/W
>> software (Nero InCD) works fine for formatting etc.
But
>> whenever I attempt to use either the CD drive or the
>> floppy drive (with appropriate media inserted) in
Windows
>> Explorer (just click on the drive in explorer), I get a
>> pop-up message that says "The disk in drive X is not
>> formatted. Do you want to format it now?".
>>
>> A check in Device Manager shows both the CD and Floppy
are
>> working properly and enabled.
>>
>> The CD drive is a Lite-on LTR 16101B and it works fine
in
>> Safe Mode.
>>
>> I have Repaired the Windows installation from the setup
CD
>> (used the floppies to boot) and I have also installed
>> Service Pack 3 (this PC had no service pack installed
>> before) and neither have made any noticeable difference
>> with this problem.
>>
>> Any ideas?
>>
>
>.
>

As if symmantec would be so helpful. I have scoured the
web for a solution (to include Norton) but no luck. I
have emailed them, and they are supposed to respond within
3-4 days. I did not feel like paying $30 for support,
when I should be able to get the software for that.
Likewise I am screwed since I already sent in my rebate
stuff. Ops.
Jim

>-----Original Message-----
>Check on the Symantec site as it sounds like that is what
the problem is
>caused by.
>
>Bill Milam wrote:
>
>> During the last few days my computer, Windows 2000
>> Professional, contracted a virus that infected all
>> the .EXE files. Norton Antivirus cleared it up, for
the
>> most part.
>>
>> I now notice that neither my CD-ROM drive nor my Floppy
>> drive will work when I boot up regularly. If, however,
I
>> reboot into Safe Mode, both work perfectly. I do not
know
>> if this problem is related to the virus infection or
not.
>>
>> To clarify the problem further, the CD drive plays
Audio
>> CD's fine, and I can load in a R/W CD and the CD R/W
>> software (Nero InCD) works fine for formatting etc.
But
>> whenever I attempt to use either the CD drive or the
>> floppy drive (with appropriate media inserted) in
Windows
>> Explorer (just click on the drive in explorer), I get a
>> pop-up message that says "The disk in drive X is not
>> formatted. Do you want to format it now?".
>>
>> A check in Device Manager shows both the CD and Floppy
are
>> working properly and enabled.
>>
>> The CD drive is a Lite-on LTR 16101B and it works fine
in
>> Safe Mode.
>>
>> I have Repaired the Windows installation from the setup
CD
>> (used the floppies to boot) and I have also installed
>> Service Pack 3 (this PC had no service pack installed
>> before) and neither have made any noticeable difference
>> with this problem.
>>
>> Any ideas?
>>
>
>.
>