My cd-rom/dvd drive is gone. In looking in "Computer Management" I found the
error message:

Event Type: Error
Event Source: PlugPlayManager
Event Category: None
Event ID: 12
Date: 7/16/2004
Time: 10:05:15 PM
User: N/A
Computer: LUVVIE
Description:
The device 'TOSHIBA DVD-ROM SD-C2502'
(IDE\CdRomTOSHIBA_DVD-ROM_SD-C2502________________1011____\3135303032383434323820202020202020202020)
disappeared from the system without first being prepared for removal.

What do I do to get it back?

hi! i have the same problem.my cdrw/dvd has simply vanished. i checked the
device manager for problem and it said that :

Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)

I opened my cpu to check if there was something wrong with the connections
but there was nothing out of place. my cdrw/dvd is samsung sm-352b.

"Luvvie" wrote:

> My cd-rom/dvd drive is gone. In looking in "Computer Management" I found the
> error message:
>
> Event Type: Error
> Event Source: PlugPlayManager
> Event Category: None
> Event ID: 12
> Date: 7/16/2004
> Time: 10:05:15 PM
> User: N/A
> Computer: LUVVIE
> Description:
> The device 'TOSHIBA DVD-ROM SD-C2502'
> (IDE\CdRomTOSHIBA_DVD-ROM_SD-C2502________________1011____\3135303032383434323820202020202020202020)
> disappeared from the system without first being prepared for removal.
>
> What do I do to get it back?
>
>

Disconnect the offending Device, Boot up and let windows
shut down properly. Then Reconnect the device and boot
up. If still no Joy, try reinstalling drivers (especially
if for some valid reason you are not using windows XP)

If you still have no joy, Replace the offending device
with a new one!





>-----Original Message-----
>hi! i have the same problem.my cdrw/dvd has simply
vanished. i checked the
>device manager for problem and it said that :
>
>Windows successfully loaded the device driver for this
hardware but cannot
>find the hardware device. (Code 41)
>
>I opened my cpu to check if there was something wrong
with the connections
>but there was nothing out of place. my cdrw/dvd is
samsung sm-352b.
>
>"Luvvie" wrote:
>
>> My cd-rom/dvd drive is gone. In looking in "Computer
Management" I found the
>> error message:
>>
>> Event Type: Error
>> Event Source: PlugPlayManager
>> Event Category: None
>> Event ID: 12
>> Date: 7/16/2004
>> Time: 10:05:15 PM
>> User: N/A
>> Computer: LUVVIE
>> Description:
>> The device 'TOSHIBA DVD-ROM SD-C2502'
>> (IDE\CdRomTOSHIBA_DVD-ROM_SD-
C2502________________1011____\3135303032383434323820202020
202020202020)
>> disappeared from the system without first being
prepared for removal.
>>
>> What do I do to get it back?
>>
>>
>.
>

Actually, all you need to do is remove the devices from Device Manager
and reboot. Windows should automatically install the drives again. You
can also try this:
http://support.microsoft.com/default...b;en-us;320553

----
Nathan McNulty


Zagan wrote:
> Disconnect the offending Device, Boot up and let windows
> shut down properly. Then Reconnect the device and boot
> up. If still no Joy, try reinstalling drivers (especially
> if for some valid reason you are not using windows XP)
>
> If you still have no joy, Replace the offending device
> with a new one!
>
>
>
>
>
>
>>-----Original Message-----
>>hi! i have the same problem.my cdrw/dvd has simply
>
> vanished. i checked the
>
>>device manager for problem and it said that :
>>
>>Windows successfully loaded the device driver for this
>
> hardware but cannot
>
>>find the hardware device. (Code 41)
>>
>>I opened my cpu to check if there was something wrong
>
> with the connections
>
>>but there was nothing out of place. my cdrw/dvd is
>
> samsung sm-352b.
>
>>"Luvvie" wrote:
>>
>>
>>>My cd-rom/dvd drive is gone. In looking in "Computer
>
> Management" I found the
>
>>>error message:
>>>
>>>Event Type: Error
>>>Event Source: PlugPlayManager
>>>Event Category: None
>>>Event ID: 12
>>>Date: 7/16/2004
>>>Time: 10:05:15 PM
>>>User: N/A
>>>Computer: LUVVIE
>>>Description:
>>>The device 'TOSHIBA DVD-ROM SD-C2502'
>>>(IDE\CdRomTOSHIBA_DVD-ROM_SD-
>
> C2502________________1011____\3135303032383434323820202020
> 202020202020)
>
>>>disappeared from the system without first being
>
> prepared for removal.
>
>>>What do I do to get it back?
>>>
>>>
>>
>>.
>>

Okay Mr. McNulty, what do you do when the CD-ROM drive disappears from Device
Manager altogether? That's my problem right now, the drive disappeared after
writing a CD. There was no jostling of the computer or anything of the like,
and the drive still has power and tries to run normally (though the computer
seems to have disowned the drive). The computer is a laptop, so, while I
could try to figure out how to open it up enough to get to the drive's
connections, it would probably do more harm than good, and it would be a
major pain in the butt.

"Nathan McNulty" wrote:

> Actually, all you need to do is remove the devices from Device Manager
> and reboot. Windows should automatically install the drives again. You
> can also try this:
> http://support.microsoft.com/default...b;en-us;320553
>
> ----
> Nathan McNulty
>
>
> Zagan wrote:
> > Disconnect the offending Device, Boot up and let windows
> > shut down properly. Then Reconnect the device and boot
> > up. If still no Joy, try reinstalling drivers (especially
> > if for some valid reason you are not using windows XP)
> >
> > If you still have no joy, Replace the offending device
> > with a new one!
> >
> >
> >
> >
> >
> >
> >>-----Original Message-----
> >>hi! i have the same problem.my cdrw/dvd has simply
> >
> > vanished. i checked the
> >
> >>device manager for problem and it said that :
> >>
> >>Windows successfully loaded the device driver for this
> >
> > hardware but cannot
> >
> >>find the hardware device. (Code 41)
> >>
> >>I opened my cpu to check if there was something wrong
> >
> > with the connections
> >
> >>but there was nothing out of place. my cdrw/dvd is
> >
> > samsung sm-352b.
> >
> >>"Luvvie" wrote:
> >>
> >>
> >>>My cd-rom/dvd drive is gone. In looking in "Computer
> >
> > Management" I found the
> >
> >>>error message:
> >>>
> >>>Event Type: Error
> >>>Event Source: PlugPlayManager
> >>>Event Category: None
> >>>Event ID: 12
> >>>Date: 7/16/2004
> >>>Time: 10:05:15 PM
> >>>User: N/A
> >>>Computer: LUVVIE
> >>>Description:
> >>>The device 'TOSHIBA DVD-ROM SD-C2502'
> >>>(IDE\CdRomTOSHIBA_DVD-ROM_SD-
> >
> > C2502________________1011____\3135303032383434323820202020
> > 202020202020)
> >
> >>>disappeared from the system without first being
> >
> > prepared for removal.
> >
> >>>What do I do to get it back?
> >>>
> >>>
> >>
> >>.
> >>
>

First, I am going to assume you left the BIOS alone, but still you may
want to double check in there and see if it at least recognizes your
drive. Second, have you tried manually adding the hardware using the
Add New Hardware Wizard in the Control Panel. Finally, you can try
having Windows repair itself. To do this, boot off your XP CD (if you
are unable to because the BIOS doesn't see the drive, it is probably
toast or has somehow become disconnected), choose to Install Windows, it
will find the existing Windows XP Installation and offer to repair it,
now press R to repair and let it do its thing. Once Windows loads back
up, it should recognize your drive (assuming there is nothing wrong at
the hardware level).

----
Nathan McNulty

tubola99 wrote:
> Okay Mr. McNulty, what do you do when the CD-ROM drive disappears from Device
> Manager altogether? That's my problem right now, the drive disappeared after
> writing a CD. There was no jostling of the computer or anything of the like,
> and the drive still has power and tries to run normally (though the computer
> seems to have disowned the drive). The computer is a laptop, so, while I
> could try to figure out how to open it up enough to get to the drive's
> connections, it would probably do more harm than good, and it would be a
> major pain in the butt.
>
> "Nathan McNulty" wrote:
>
>
>>Actually, all you need to do is remove the devices from Device Manager
>>and reboot. Windows should automatically install the drives again. You
>>can also try this:
>>http://support.microsoft.com/default...b;en-us;320553
>>
>>----
>>Nathan McNulty
>>
>>
>>Zagan wrote:
>>
>>>Disconnect the offending Device, Boot up and let windows
>>>shut down properly. Then Reconnect the device and boot
>>>up. If still no Joy, try reinstalling drivers (especially
>>>if for some valid reason you are not using windows XP)
>>>
>>>If you still have no joy, Replace the offending device
>>>with a new one!
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>hi! i have the same problem.my cdrw/dvd has simply
>>>
>>>vanished. i checked the
>>>
>>>
>>>>device manager for problem and it said that :
>>>>
>>>>Windows successfully loaded the device driver for this
>>>
>>>hardware but cannot
>>>
>>>
>>>>find the hardware device. (Code 41)
>>>>
>>>>I opened my cpu to check if there was something wrong
>>>
>>>with the connections
>>>
>>>
>>>>but there was nothing out of place. my cdrw/dvd is
>>>
>>>samsung sm-352b.
>>>
>>>
>>>>"Luvvie" wrote:
>>>>
>>>>
>>>>
>>>>>My cd-rom/dvd drive is gone. In looking in "Computer
>>>
>>>Management" I found the
>>>
>>>
>>>>>error message:
>>>>>
>>>>>Event Type: Error
>>>>>Event Source: PlugPlayManager
>>>>>Event Category: None
>>>>>Event ID: 12
>>>>>Date: 7/16/2004
>>>>>Time: 10:05:15 PM
>>>>>User: N/A
>>>>>Computer: LUVVIE
>>>>>Description:
>>>>>The device 'TOSHIBA DVD-ROM SD-C2502'
>>>>>(IDE\CdRomTOSHIBA_DVD-ROM_SD-
>>>
>>>C2502________________1011____\3135303032383434323820202020
>>>202020202020)
>>>
>>>
>>>>>disappeared from the system without first being
>>>
>>>prepared for removal.
>>>
>>>
>>>>>What do I do to get it back?
>>>>>
>>>>>
>>>>
>>>>.
>>>>
>>

"Luvvie" wrote:

> My cd-rom/dvd drive is gone. In looking in "Computer Management" I found the
> error message:
>
> Event Type: Error
> Event Source: PlugPlayManager
> Event Category: None
> Event ID: 12
> Date: 7/16/2004
> Time: 10:05:15 PM
> User: N/A
> Computer: LUVVIE
> Description:
> The device 'TOSHIBA DVD-ROM SD-C2502'
> (IDE\CdRomTOSHIBA_DVD-ROM_SD-C2502________________1011____\3135303032383434323820202020202020202020)
> disappeared from the system without first being prepared for removal.
>
> What do I do to get it back?
>
>

I have the same problem. It happened after I ran SP2 and both my CDR and CD
went missing. I have tried unplugging them and shutting Windows down and
restarting Windows and uninstalling the devices and plugging only one of them
in and restarting and plugging them in on different controllers and blah blah
blah. ad neauseum.
The BIOS recognizes both of the devices on startup, but XP either tells me
that the driver is there ("successfully installed and working properly!") and
it cannot find the hardware (sometimes) or that the registry entry for the
devise is messed up.
This is a real problem and someone (ahhh that would be Microsoft) should
figure out what is going on...


"Luvvie" wrote:

> My cd-rom/dvd drive is gone. In looking in "Computer Management" I found the
> error message:
>
> Event Type: Error
> Event Source: PlugPlayManager
> Event Category: None
> Event ID: 12
> Date: 7/16/2004
> Time: 10:05:15 PM
> User: N/A
> Computer: LUVVIE
> Description:
> The device 'TOSHIBA DVD-ROM SD-C2502'
> (IDE\CdRomTOSHIBA_DVD-ROM_SD-C2502________________1011____\3135303032383434323820202020202020202020)
> disappeared from the system without first being prepared for removal.
>
> What do I do to get it back?
>
>

(bump)

Having the same issue, I'd rather not futz with the hardware but that looks
to be the only option. To further complicate the issue, the driver is
supposed to be at compaq's ftp site- but sp20525.exe appears to have been
removed from that directory.

"faking0219" wrote:

> I have the same problem. It happened after I ran SP2 and both my CDR and CD
> went missing. I have tried unplugging them and shutting Windows down and
> restarting Windows and uninstalling the devices and plugging only one of them
> in and restarting and plugging them in on different controllers and blah blah
> blah. ad neauseum.
> The BIOS recognizes both of the devices on startup, but XP either tells me
> that the driver is there ("successfully installed and working properly!") and
> it cannot find the hardware (sometimes) or that the registry entry for the
> devise is messed up.
> This is a real problem and someone (ahhh that would be Microsoft) should
> figure out what is going on...
>
>