Goto
http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch
That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))
Basically, the reg file from above carries out the steps displayed at this
website
CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060
(It'll fix code 41 errors too as per the contents of the last kb article)
--
Jason Tsang - Microsoft MVP
Read my blog for the latest in Media Center topics
(and other topics that interest me)
http://jtsang.blogspot.com
More information by me
http://jtsang.mvps.org
http://www.classicsunveiled.com
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"mike" <(E-Mail Removed)> wrote in message
news:E6BFA617-7683-4990-A562-(E-Mail Removed)...
> lost my cd-rom, when I try to re-install I get the following message:
> WINDOWS CANNOT START THE DEVICE BECAUSE IT'S CONFIGURATION OR INFORMATION
> (
> IN THE REGISTRY ) IS INCOMPLETE OR DAMAGED.( CODE 19 )
> how can I fix the registry and is it difficult, please help.