>-----Original Message-----
>Mine too. It started yesterday. We got a virus and
norton
>could not fix it. So then it was quarantined. Then we
>removed quicktime off the computer. Not sure what caused
>the problem, but we have the same problem. Our Cd Rom
>will not work.
>
>If you find out anything, forward it over here.
>
>Jill (E-Mail Removed)
>
Hi Jill, What I had to do was a reformat. My OS was
corrupt. That took care of the problem. Now it's running
better than when I bought it.I was able to save all my
pix and important documents by installing the hard drive
of the non working cd rom and cdrw pc,to my good working
pc. Then in the windows explorer program,I copied
everything to my good working pc's hard drive the burnt
everything to a cd disk. Hope you have kuck.
>>-----Original Message-----
>>Both my cd rom and cdrw dvd combo won't recognize any
>>cd's that's put into them. I double click on my
computer
>>and I go to the D an E drives for removable storage and
>>when I double click on the D drive(cd rom) it say
>there's
>>no disk in,when there is one in. Same thing with the E
>>drive with a disk in,it says no disk is in. I also have
>a
>>yellow exclamation point on both devices in device
>>manager. I removed them and after rebooting Win XP
found
>>them again. Then I installed the latest driver and I
>>still get the exclamation point on both devices. I can
>>get on the internet(cable co. said my pc won't connect
>>when there's a problem with it) and system restore
won't
>>work either. I think it's time to reformat! Any
>>suggestions appreciated. Thanks.
>>.
>>
>.
>
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