Hello everyone,

this is my problem...I have a compaq presario 900 notebook with windows XP,
now the thing is when I place audio CD's and CD-Roms in the drive I hear it
trying to start up then stop then try to start up again but then nothing
happens. So from there I go to the start menu and go to RUN and try to start
it that way, then a message says please insert disc. When I place a DVD into
the drive it starts up without a problem (most of the time), I have checked
the device manager and looked in the DVD/CD-ROM drives as well as the Disk
Drives and it says it function properly. I have been searching the post
trying to find one that I can piggy back off and the only one I saw suggested
that I uninstall the drivers and then restart my computer, once the computer
has been restarted XP should automatically reinstall them. Please help
because I don't want to make the problem worse... I thank everyone in advance
for taking the time out to read my request for help.

Thanks.....

Lady in need of help!
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Please Help ME!

Lady in need of help! <(E-Mail Removed)>
wrote:

>this is my problem...I have a compaq presario 900 notebook with windows XP,
>now the thing is when I place audio CD's and CD-Roms in the drive I hear it
>trying to start up then stop then try to start up again but then nothing
>happens. So from there I go to the start menu and go to RUN and try to start
>it that way, then a message says please insert disc.

See "How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD
Discs" (http://support.microsoft.com/?kbid=321641).

Thanks for responding....I tried that but I still don't quite understand what
to do.
--
Please Help ME!


"Thorsten Matzner" wrote:

> Lady in need of help! <(E-Mail Removed)>
> wrote:
>
> >this is my problem...I have a compaq presario 900 notebook with windows XP,
> >now the thing is when I place audio CD's and CD-Roms in the drive I hear it
> >trying to start up then stop then try to start up again but then nothing
> >happens. So from there I go to the start menu and go to RUN and try to start
> >it that way, then a message says please insert disc.
>
> See "How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD
> Discs" (http://support.microsoft.com/?kbid=321641).
>