I can play DVD's fine but when i put a CD in it makes a churning sounds and
nothing happens. When I click on the icon for the CD drive it churns and
opens and tells be to insert a CD.

Is there anything I can try to get this to work as I cannot install software
that I need

Thanks

Scott wrote:
> I can play DVD's fine but when i put a CD in it makes a churning sounds and
> nothing happens. When I click on the icon for the CD drive it churns and
> opens and tells be to insert a CD.
>
> Is there anything I can try to get this to work as I cannot install software
> that I need
>
> Thanks

Combo drives use two lasers - one for CDs and one for DVDs. It sounds as
though the CD laser has died. You can try a drive cleaning tool (sold at
computer and office supply stores) or swap the drive out for a
known-working one. If you have no problems with the test drive, then you
know it is a hardware issue and you should replace the original drive.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

You don't say but is your laptop a Dell? If it is then go to there web site
and download the latest firmware for the k17y. I believe I ran across it
under the XP drivers.
"Malke" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Scott wrote:
>> I can play DVD's fine but when i put a CD in it makes a churning sounds
>> and nothing happens. When I click on the icon for the CD drive it churns
>> and opens and tells be to insert a CD. Is there anything I can try to get
>> this to work as I cannot install software that I need
>>
>> Thanks
>
> Combo drives use two lasers - one for CDs and one for DVDs. It sounds as
> though the CD laser has died. You can try a drive cleaning tool (sold at
> computer and office supply stores) or swap the drive out for a
> known-working one. If you have no problems with the test drive, then you
> know it is a hardware issue and you should replace the original drive.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User

Yes it is a dell and I found and downloaded the firmware but it did not make
a difference. I might have to find something else.

thanks for the tip though

Scott

"John Lee Brown" wrote:

> You don't say but is your laptop a Dell? If it is then go to there web site
> and download the latest firmware for the k17y. I believe I ran across it
> under the XP drivers.
> "Malke" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Scott wrote:
> >> I can play DVD's fine but when i put a CD in it makes a churning sounds
> >> and nothing happens. When I click on the icon for the CD drive it churns
> >> and opens and tells be to insert a CD. Is there anything I can try to get
> >> this to work as I cannot install software that I need
> >>
> >> Thanks
> >
> > Combo drives use two lasers - one for CDs and one for DVDs. It sounds as
> > though the CD laser has died. You can try a drive cleaning tool (sold at
> > computer and office supply stores) or swap the drive out for a
> > known-working one. If you have no problems with the test drive, then you
> > know it is a hardware issue and you should replace the original drive.
> >
> >
> > Malke
> > --
> > Elephant Boy Computers
> > www.elephantboycomputers.com
> > "Don't Panic!"
> > MS-MVP Windows - Shell/User
>
>

I wasn't sure if it would help but I had just seen it on the Dell site. I us
a DVR-K17 pioneer on my Dell Inspiron 6000 and it works fine. It must be a
difference in the two drives.
"Scott" <(E-Mail Removed)> wrote in message
news:444D36FA-AE10-4AF8-9456-(E-Mail Removed)...
> Yes it is a dell and I found and downloaded the firmware but it did not
> make
> a difference. I might have to find something else.
>
> thanks for the tip though
>
> Scott
>
> "John Lee Brown" wrote:
>
>> You don't say but is your laptop a Dell? If it is then go to there web
>> site
>> and download the latest firmware for the k17y. I believe I ran across it
>> under the XP drivers.
>> "Malke" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > Scott wrote:
>> >> I can play DVD's fine but when i put a CD in it makes a churning
>> >> sounds
>> >> and nothing happens. When I click on the icon for the CD drive it
>> >> churns
>> >> and opens and tells be to insert a CD. Is there anything I can try to
>> >> get
>> >> this to work as I cannot install software that I need
>> >>
>> >> Thanks
>> >
>> > Combo drives use two lasers - one for CDs and one for DVDs. It sounds
>> > as
>> > though the CD laser has died. You can try a drive cleaning tool (sold
>> > at
>> > computer and office supply stores) or swap the drive out for a
>> > known-working one. If you have no problems with the test drive, then
>> > you
>> > know it is a hardware issue and you should replace the original drive.
>> >
>> >
>> > Malke
>> > --
>> > Elephant Boy Computers
>> > www.elephantboycomputers.com
>> > "Don't Panic!"
>> > MS-MVP Windows - Shell/User
>>
>>