I am not aware of any permission limitations on the Administrator, but
you could look in Local Security Policy to see if anything got set in
there. At least the vendor is talking to you. :-)
LV wrote:
> Thanks again, Bob. I've compared the two installations, and so far all
> looks the same. Next I'm going to try actually COPYING files from one to
> the other.
>
> We did get the following suggestion from the CD vendor:
>
> "Networking itself won't cause a problem, but there is one situation in
> Windows 2000 that would. If on the administrative account, limitations were
> set on what for example the user accounts can use/access, then this would
> prevent you from registering and/or utilizing "needed" components, which
> would cause an error."
>
> It was installed under the local Administrator account. I always thought
> Administrator, by definition, had full permissions to everything. Can
> Administrator sometimes have permission limits? If so, where/how would I
> look for those? We've never encountered permission problems with any other
> software on this laptop.
>
> Thanks.
>
> Bob I <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>
>>I think I would do an install on the 95 PC and start comparing where
>>files ended up in what subdirectories compared to the Win2000 PC. I'd
>>also look and see if there are "support" files required by the program.
>>(VBrun300.dll or what have you) Another possibility is to "copy" the
>>installation to the Win2000 PC from the Win95 PC.
>>
>>LV wrote:
>>
>>
>>>Yes, installed under administrator. Yes, CD is in drive.
>>>
>>>We've uninstalled, deleted its registry keys, and reinstalled several
>>>
> times
>
>>>with same results. Each time, we allow it to restart Windows when
>>>
> prompted.
>
>>>Any other ideas? Thanks!
>>>
>>>Bob I <(E-Mail Removed)> wrote in message
>>>news:(E-Mail Removed)...
>>>
>>>
>>>>Just guessing here but a few possibilities. Was the install performed
>>>>using an administrator's account? Is the program being run on the same
>>>>account as it was installed on? Maybe there was a hiccup during the
>>>>install and something did not get written? Does the "program" have "copy
>>>>protection" ie. does the CD has to be in the drive for it to work?
>>>>
>>>>LV wrote:
>>>>
>>>>
>>>>
>>>>>Yes, but thanks for posting. The CD is for a computerized test bank.
>>>>>
>>>>>
>>>My
>>>
>>>
>>>>>initial post was incomplete (second-hand info from my husband). The CD
>>>>>appears to *install* correctly. Then to run the program, the user must
>>>>>first "create a new account" with some name/password info. On the
>>>>>
>>>>>
>>>"create
>>>
>>>
>>>>>account" screen, you can enter name, address, email, create a password,
>>>>>etc., but when entering SUBMIT, the "Nav.Content.getMainNavMenu" error
>>>>>
>>>>>
>>>comes
>>>
>>>
>>>>>up (the main menu - which we never get to - is called the "Main
>>>>>
>>>>>
>>>Navigational
>>>
>>>
>>>>>Menu").
>>>>>
>>>>>If you attempt to then "sign on" to the program with the name and
>>>>>
>>>>>
>>>password
>>>
>>>
>>>>>you just *attempted* to create, it says "USER NOT FOUND" (obviously,
>>>>>
>>>>>
>>>because
>>>
>>>
>>>>>it did not correctly complete the "create account" step).
>>>>>
>>>>>The CD vendor so far is of *no* help. They say they "don't have IT
>>>>>
>>>>>
>>>people"
>>>
>>>
>>>>>and "it's never happened before." I find that unlikely.
>>>>>
>>>>>Thanks.
>>>>>
>>>>>Bob I <(E-Mail Removed)> wrote in message
>>>>>news:(E-Mail Removed)...
>>>>>
>>>>>
>>>>>
>>>>>>Basic question here, is the program supposed to run on Windows 2000?
>>>>>>
>>>>>>LV wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>On a Windows 2000 Dell Inspiron:
>>>>>>>
>>>>>>>When trying to install a particular program from CD, get
>>>>>>>the error "Nav.Content.getMainNavMenu" with error code
>>>>>>>2147221404.
>>>>>>>
>>>>>>>No trouble with other CDs; got a replacement for the
>>>>>>>problem CD and get the same error, so it's NOT the CD
>>>>>>>itself; WAS able to install the same CD on an old Windows
>>>>>>>95 computer without problem
>>>>>>>
>>>>>>>Any suggestions appreciated - thanks.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>
>
>
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