Thanks Ricky-I already ran that and here is what it came up with:
AutoFix [V5.2.3790.67]
Time [2005-10-04 19:18:19]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]
Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK
Test [Policies] - Instance [K:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }
Test [Drive Notification] - Instance [K:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is
malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is
malfunctioning, or the wizard cannot determine the problem.
>> Required action: The wizard found problems but cannot fix them -> None
ANd here is the second one for the other drive:
AutoFix [V5.2.3790.67]
Time [2005-10-04 19:14:21]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]
Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK
Test [Policies] - Instance [F:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }
Test [Drive Notification] - Instance [F:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is
malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is
malfunctioning, or the wizard cannot determine the problem.
>> Required action: The wizard found problems but cannot fix them -> None
I'm a little leary of trying Carey's regedit way to fix, but just about
desperate enough to try it. If all else fails, it might be I need new drives.
"Ricky" wrote:
> See if this helps..
> http://www.softpedia.com/get/Tweak/S...r-wizard.shtml
>
> "JRenee67" <(E-Mail Removed)> wrote in message
> news:A5352C0E-4BD3-4B48-9F89-(E-Mail Removed)...
> > Does anyone know of a HP support forum or newsgroup? I cannot find one on
> > their site and a Google search doesn't do me any good. When I search for
> > updated drivers for the cd/dvd drives it lists so many that I'm not sure
> > which ones are mine. Looking in device manager doesn't do any good either.
> > I
> > must be missing something here.
> >
> >
> > "JRenee67" wrote:
> >
> >> To begin with, I have a HP Pavilion a320n with Windows service pack 2.
> >> Unfortunately my pc is no longer under warranty. The cd/dvd drives will
> >> not
> >> read any disks at this point. After searching these forums, I took other
> >> posters advice and in the device mananger I deleted both drives, hoping
> >> the
> >> drivers would be reinstalled. Now it shows 4 drives instead of 2. When
> >> shutting down the computer I get an error message that comes and goes so
> >> fast, I cannot get the full error name. I believe it is something like
> >> WindowsFormPArking or something to that effect. In the meantime, I have
> >> disks
> >> I need to install-which of course, the cd/dvd drives won't read.
> >>
>
>
>