Bob:
Second reply. I think I may have omitted some vital information. the reason
checkdisk ran originally is because it appears my system drive may be
failing. The S.M.A.R.T. data for the drive shows what appears to be a high
error rate and when I boot the system I heve been getting an error message to
the effect that MOM.EXE failed to initialize properly. That message didn't
appear today and one of the CDs worked. It would appear the disk is dying and
needs to be replaced which will happen next week. If the problem returns
after I've installed the new drive and put the OS on it I'll post another
thread.
Thanks for your input and time.
Zoltan K.
"Zoltan K." wrote:
> Bob:
>
> I don't think it's Norton because I've disabled it by removing its' startups
> and then rebooting. Still can't access the drives with it disabled so I'll
> give "Removing Upper and Lower Filters" a try and let you know the results.
>
> Zoltan
>
> "Bob I" wrote:
>
> > Norton "Auto-protect" would be part of the "NIS 2007" package. But you
> > can try this fix "Removing Upper and lower filters" and see if it is the
> > answer.
> >
> > You can no longer access the CD drive or the DVD drive, or you receive
> > an error message after you remove a CD recording program or a DVD
> > recording program in Windows XP: "error code 31"
> > http://support.microsoft.com/default...;en-us;Q314060
> >
> >
> >
> > Zoltan K. wrote:
> > > Bob:
> > >
> > > I have installed all the software (same versions) on the machine previously
> > > with no problems and I haven't installed anything you list below. The closest
> > > things are the drivers etc. for my Cannon scanner and Nortion Internet
> > > Security 2007. One other thing when the system starts up I get an error
> > > message about MOM.EXE failing to initialize. I have no idea what it is but
> > > there are copies of it in "E:\Program Files\ATI
> > > Technologies\ATI.ACE\Core-Static\mom.exe" and
> > > "E:\WINDOWS\Prefetch\MOM.EXE-03DBA3E3.pf". Since it's for my video card I
> > > doubt it has anything to do with the proble.
> > >
> > > Zoltan
> > >
> > > "Bob I" wrote:
> > >
> > >
> > >>AH! Yes, installing certain 3rd party software DOES break the drives in
> > >>XP. So the question is WHICH software did you install? HP scanjet?
> > >>Roxio? Zone Alarm? Norton AutoProtect? Please review what all you put on
> > >>it.
> > >>
> > >>Zoltan K. wrote:
> > >>
> > >>
> > >>>Bob:
> > >>>
> > >>>Both drives show status as working properly and the drivers for the LiteOn
> > >>>CD drive are part of the XP package. This isn't the first time I've had to
> > >>>reinstall XP but it is the first time this has happened. I can't swear to it
> > >>>but I'm fairly sure the drives worked at some point after the installation
> > >>>but then quit when I installed something else or an update was installed.
> > >>>
> > >>>Zoltan
> > >>>
> > >>>"Bob I" wrote:
> > >>>
> > >>>
> > >>>
> > >>>>What is the status of the drives when viewed in Device Manager? Did you
> > >>>>reinstall all the drivers for your motherboard when you reinstalled XP?
> > >>>>
> > >>>>Zoltan K. wrote:
> > >>>>
> > >>>>
> > >>>>
> > >>>>>I recently reinstalled XP with SP2 and all the downloaded updates. Now when I
> > >>>>>put a CD in either my CD reader/writter or DVD reader/writter it is not
> > >>>>>recognized. The drives spin and lights blink but nothing else happens. There
> > >>>>>has been no change in my hardware since I last had a functioning system and
> > >>>>>both drives worked properly. The reason I reinstalled XP was because
> > >>>>>checkdisk ran and "fixed" my system drive so well that most of it was
> > >>>>>corrupted and unuseable.
> > >>>>>
> > >>>>>I've run the troubleshooter, removed and reinstalled the hardware through
> > >>>>>the device manager all to no avail. If anybody has any suggestions how to fix
> > >>>>>this I'd really appreciate it because it's a real pain to have to use the
> > >>>>>reader in my laptop over my LAN.
> > >>>>>
> > >>>>>Thanks
> > >>>>>Zoltan
> > >>>>
> > >>>>
> > >>
> >
> >