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CD drive not reading data disc...

 
 
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      28th Mar 2007
My CD Drive will not read any kind of game disc. The discs in question CAN be
read by my other computer, just not this one, so it's not just that the disc
is dirty or damaged. It will read music and movie discs though... Any ideas?
(I know I'm not a computer genius, so please, it may be something idiotic,
but I've looked around, I've done the trouble shooting and I'm stuck...)
 
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      28th Mar 2007

What the maker of your CD-ROM, is it Samsung, HP, Panasonic...etc.
Try to scan for malwares to make sure your computer is clean:
for malwares from here:
http://www.lavasoft.com/products/ad-...e_personal.php
http://www.safer-networking.org ; for Spybot S&D
When it happened, did you install any new hardware or software?.
Do you have CD emulation software?.
HTH.
nass

"Mrs McIn" wrote:

> It says that the device is working properly (ha ha ha...) I did a skandisk
> and restarted my computer and it still doesnt work, so I'm running what you
> suggested.....
>
> "nass" wrote:
>
> > Hi Mrs McIn,
> > What you saw in the Device Manager, does there is Red X or Yellow
> > exclamation mark on the CD-ROM?.
> > What make is it and do you have another CD-ROM or is it just one?.
> > Try this:
> > Open a run command and type in:
> > sfc /scannow click [OK] and let it run.
> > HTH.
> > nass
> >
> > "Mrs McIn" wrote:
> >
> > > OOPs, I'm sorry, I should have included this information in the first
> > > posting, when I put a game disc in the computer doesn't even come up with an
> > > error message, when I try the short cut for the game I am trying from the
> > > desk top it says no disk, please insert blah blah blah disk to continue...
> > > sorry!
> > >
> > > "nass" wrote:
> > >
> > > >
> > > >
> > > > "Mrs McIn" wrote:
> > > >
> > > > > My CD Drive will not read any kind of game disc. The discs in question CAN be
> > > > > read by my other computer, just not this one, so it's not just that the disc
> > > > > is dirty or damaged. It will read music and movie discs though... Any ideas?
> > > > > (I know I'm not a computer genius, so please, it may be something idiotic,
> > > > > but I've looked around, I've done the trouble shooting and I'm stuck...)
> > > >
> > > >
> > > > Right click My computer and select properties from the drop down list, on
> > > > the system properties click on Hardware Tab then Device Manager.
> > > > There Remove your CD-ROM and Reboot your computer, windows will detect your
> > > > CD-ROM and install it for you.
> > > > Does this Help?.
> > > > Any error message have been given or just will not start at all?.
> > > > HTH.
> > > > nass

 
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Posts: n/a
 
      28th Mar 2007


"Mrs McIn" wrote:

> My CD Drive will not read any kind of game disc. The discs in question CAN be
> read by my other computer, just not this one, so it's not just that the disc
> is dirty or damaged. It will read music and movie discs though... Any ideas?
> (I know I'm not a computer genius, so please, it may be something idiotic,
> but I've looked around, I've done the trouble shooting and I'm stuck...)



Right click My computer and select properties from the drop down list, on
the system properties click on Hardware Tab then Device Manager.
There Remove your CD-ROM and Reboot your computer, windows will detect your
CD-ROM and install it for you.
Does this Help?.
Any error message have been given or just will not start at all?.
HTH.
nass
 
Reply With Quote
 
=?Utf-8?B?bmFzcw==?=
Guest
Posts: n/a
 
      28th Mar 2007
Hi Mrs McIn,
What you saw in the Device Manager, does there is Red X or Yellow
exclamation mark on the CD-ROM?.
What make is it and do you have another CD-ROM or is it just one?.
Try this:
Open a run command and type in:
sfc /scannow click [OK] and let it run.
HTH.
nass

"Mrs McIn" wrote:

> OOPs, I'm sorry, I should have included this information in the first
> posting, when I put a game disc in the computer doesn't even come up with an
> error message, when I try the short cut for the game I am trying from the
> desk top it says no disk, please insert blah blah blah disk to continue...
> sorry!
>
> "nass" wrote:
>
> >
> >
> > "Mrs McIn" wrote:
> >
> > > My CD Drive will not read any kind of game disc. The discs in question CAN be
> > > read by my other computer, just not this one, so it's not just that the disc
> > > is dirty or damaged. It will read music and movie discs though... Any ideas?
> > > (I know I'm not a computer genius, so please, it may be something idiotic,
> > > but I've looked around, I've done the trouble shooting and I'm stuck...)

> >
> >
> > Right click My computer and select properties from the drop down list, on
> > the system properties click on Hardware Tab then Device Manager.
> > There Remove your CD-ROM and Reboot your computer, windows will detect your
> > CD-ROM and install it for you.
> > Does this Help?.
> > Any error message have been given or just will not start at all?.
> > HTH.
> > nass

 
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=?Utf-8?B?TXJzIE1jSW4=?=
Guest
Posts: n/a
 
      28th Mar 2007
I know that this is going to sound really really stupid, but it won't remove
it?! What now?? or maybe just tell me like I'm a 2nd grader....

"nass" wrote:

>
>
> "Mrs McIn" wrote:
>
> > My CD Drive will not read any kind of game disc. The discs in question CAN be
> > read by my other computer, just not this one, so it's not just that the disc
> > is dirty or damaged. It will read music and movie discs though... Any ideas?
> > (I know I'm not a computer genius, so please, it may be something idiotic,
> > but I've looked around, I've done the trouble shooting and I'm stuck...)

>
>
> Right click My computer and select properties from the drop down list, on
> the system properties click on Hardware Tab then Device Manager.
> There Remove your CD-ROM and Reboot your computer, windows will detect your
> CD-ROM and install it for you.
> Does this Help?.
> Any error message have been given or just will not start at all?.
> HTH.
> nass

 
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=?Utf-8?B?TXJzIE1jSW4=?=
Guest
Posts: n/a
 
      28th Mar 2007
It says that the device is working properly (ha ha ha...) I did a skandisk
and restarted my computer and it still doesnt work, so I'm running what you
suggested.....

"nass" wrote:

> Hi Mrs McIn,
> What you saw in the Device Manager, does there is Red X or Yellow
> exclamation mark on the CD-ROM?.
> What make is it and do you have another CD-ROM or is it just one?.
> Try this:
> Open a run command and type in:
> sfc /scannow click [OK] and let it run.
> HTH.
> nass
>
> "Mrs McIn" wrote:
>
> > OOPs, I'm sorry, I should have included this information in the first
> > posting, when I put a game disc in the computer doesn't even come up with an
> > error message, when I try the short cut for the game I am trying from the
> > desk top it says no disk, please insert blah blah blah disk to continue...
> > sorry!
> >
> > "nass" wrote:
> >
> > >
> > >
> > > "Mrs McIn" wrote:
> > >
> > > > My CD Drive will not read any kind of game disc. The discs in question CAN be
> > > > read by my other computer, just not this one, so it's not just that the disc
> > > > is dirty or damaged. It will read music and movie discs though... Any ideas?
> > > > (I know I'm not a computer genius, so please, it may be something idiotic,
> > > > but I've looked around, I've done the trouble shooting and I'm stuck...)
> > >
> > >
> > > Right click My computer and select properties from the drop down list, on
> > > the system properties click on Hardware Tab then Device Manager.
> > > There Remove your CD-ROM and Reboot your computer, windows will detect your
> > > CD-ROM and install it for you.
> > > Does this Help?.
> > > Any error message have been given or just will not start at all?.
> > > HTH.
> > > nass

 
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=?Utf-8?B?TXJzIE1jSW4=?=
Guest
Posts: n/a
 
      28th Mar 2007
OOPs, I'm sorry, I should have included this information in the first
posting, when I put a game disc in the computer doesn't even come up with an
error message, when I try the short cut for the game I am trying from the
desk top it says no disk, please insert blah blah blah disk to continue...
sorry!

"nass" wrote:

>
>
> "Mrs McIn" wrote:
>
> > My CD Drive will not read any kind of game disc. The discs in question CAN be
> > read by my other computer, just not this one, so it's not just that the disc
> > is dirty or damaged. It will read music and movie discs though... Any ideas?
> > (I know I'm not a computer genius, so please, it may be something idiotic,
> > but I've looked around, I've done the trouble shooting and I'm stuck...)

>
>
> Right click My computer and select properties from the drop down list, on
> the system properties click on Hardware Tab then Device Manager.
> There Remove your CD-ROM and Reboot your computer, windows will detect your
> CD-ROM and install it for you.
> Does this Help?.
> Any error message have been given or just will not start at all?.
> HTH.
> nass

 
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=?Utf-8?B?TXJzIE1jSW4=?=
Guest
Posts: n/a
 
      28th Mar 2007
All it says by manufacturer is "Standard" so I don't know who made it.. (the
more I write the more stupid I sound, I know...) I ordered my computer
online, it's a Dell if that helps.... I just downloaded the malwares thing
and will run it right now.. ty

"nass" wrote:

>
> What the maker of your CD-ROM, is it Samsung, HP, Panasonic...etc.
> Try to scan for malwares to make sure your computer is clean:
> for malwares from here:
> http://www.lavasoft.com/products/ad-...e_personal.php
> http://www.safer-networking.org ; for Spybot S&D
> When it happened, did you install any new hardware or software?.
> Do you have CD emulation software?.
> HTH.
> nass
>
> "Mrs McIn" wrote:
>
> > It says that the device is working properly (ha ha ha...) I did a skandisk
> > and restarted my computer and it still doesnt work, so I'm running what you
> > suggested.....
> >
> > "nass" wrote:
> >
> > > Hi Mrs McIn,
> > > What you saw in the Device Manager, does there is Red X or Yellow
> > > exclamation mark on the CD-ROM?.
> > > What make is it and do you have another CD-ROM or is it just one?.
> > > Try this:
> > > Open a run command and type in:
> > > sfc /scannow click [OK] and let it run.
> > > HTH.
> > > nass
> > >
> > > "Mrs McIn" wrote:
> > >
> > > > OOPs, I'm sorry, I should have included this information in the first
> > > > posting, when I put a game disc in the computer doesn't even come up with an
> > > > error message, when I try the short cut for the game I am trying from the
> > > > desk top it says no disk, please insert blah blah blah disk to continue...
> > > > sorry!
> > > >
> > > > "nass" wrote:
> > > >
> > > > >
> > > > >
> > > > > "Mrs McIn" wrote:
> > > > >
> > > > > > My CD Drive will not read any kind of game disc. The discs in question CAN be
> > > > > > read by my other computer, just not this one, so it's not just that the disc
> > > > > > is dirty or damaged. It will read music and movie discs though... Any ideas?
> > > > > > (I know I'm not a computer genius, so please, it may be something idiotic,
> > > > > > but I've looked around, I've done the trouble shooting and I'm stuck...)
> > > > >
> > > > >
> > > > > Right click My computer and select properties from the drop down list, on
> > > > > the system properties click on Hardware Tab then Device Manager.
> > > > > There Remove your CD-ROM and Reboot your computer, windows will detect your
> > > > > CD-ROM and install it for you.
> > > > > Does this Help?.
> > > > > Any error message have been given or just will not start at all?.
> > > > > HTH.
> > > > > nass

 
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=?Utf-8?B?bmFzcw==?=
Guest
Posts: n/a
 
      28th Mar 2007

Hi Mrs,

"How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs"
http://support.microsoft.com/kb/321641/en-us

"How to Troubleshoot CD-ROM or DVD-ROM Read Issues"
http://support.microsoft.com/kb/218617/en-us

"Games: Error message: Not a Valid Win32 Application"
http://support.microsoft.com/kb/315589/en-us

http://www.microsoft.com/communities...=en-us&m=1&p=1
http://h10025.www1.hp.com/ewfrf/wc/f...n&cc=uk&dlc=en
CD emulation software
HTH.
Let us know.
nass

"Mrs McIn" wrote:

> All it says by manufacturer is "Standard" so I don't know who made it.. (the
> more I write the more stupid I sound, I know...) I ordered my computer
> online, it's a Dell if that helps.... I just downloaded the malwares thing
> and will run it right now.. ty
>
> "nass" wrote:
>
> >
> > What the maker of your CD-ROM, is it Samsung, HP, Panasonic...etc.
> > Try to scan for malwares to make sure your computer is clean:
> > for malwares from here:
> > http://www.lavasoft.com/products/ad-...e_personal.php
> > http://www.safer-networking.org ; for Spybot S&D
> > When it happened, did you install any new hardware or software?.
> > Do you have CD emulation software?.
> > HTH.
> > nass
> >
> > "Mrs McIn" wrote:
> >
> > > It says that the device is working properly (ha ha ha...) I did a skandisk
> > > and restarted my computer and it still doesnt work, so I'm running what you
> > > suggested.....
> > >
> > > "nass" wrote:
> > >
> > > > Hi Mrs McIn,
> > > > What you saw in the Device Manager, does there is Red X or Yellow
> > > > exclamation mark on the CD-ROM?.
> > > > What make is it and do you have another CD-ROM or is it just one?.
> > > > Try this:
> > > > Open a run command and type in:
> > > > sfc /scannow click [OK] and let it run.
> > > > HTH.
> > > > nass
> > > >
> > > > "Mrs McIn" wrote:
> > > >
> > > > > OOPs, I'm sorry, I should have included this information in the first
> > > > > posting, when I put a game disc in the computer doesn't even come up with an
> > > > > error message, when I try the short cut for the game I am trying from the
> > > > > desk top it says no disk, please insert blah blah blah disk to continue...
> > > > > sorry!
> > > > >
> > > > > "nass" wrote:
> > > > >
> > > > > >
> > > > > >
> > > > > > "Mrs McIn" wrote:
> > > > > >
> > > > > > > My CD Drive will not read any kind of game disc. The discs in question CAN be
> > > > > > > read by my other computer, just not this one, so it's not just that the disc
> > > > > > > is dirty or damaged. It will read music and movie discs though... Any ideas?
> > > > > > > (I know I'm not a computer genius, so please, it may be something idiotic,
> > > > > > > but I've looked around, I've done the trouble shooting and I'm stuck...)
> > > > > >
> > > > > >
> > > > > > Right click My computer and select properties from the drop down list, on
> > > > > > the system properties click on Hardware Tab then Device Manager.
> > > > > > There Remove your CD-ROM and Reboot your computer, windows will detect your
> > > > > > CD-ROM and install it for you.
> > > > > > Does this Help?.
> > > > > > Any error message have been given or just will not start at all?.
> > > > > > HTH.
> > > > > > nass

 
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=?Utf-8?B?TXJzIE1jSW4=?=
Guest
Posts: n/a
 
      28th Mar 2007

Well, thank you SO much for all the help! It still is not working, so it
must be the drive itself. I am going to contact where I got the computer from
and see what they can do. I really appreciate all the help, and especially
all the patience! thanks again!!

"nass" wrote:

>
> Hi Mrs,
>
> "How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs"
> http://support.microsoft.com/kb/321641/en-us
>
> "How to Troubleshoot CD-ROM or DVD-ROM Read Issues"
> http://support.microsoft.com/kb/218617/en-us
>
> "Games: Error message: Not a Valid Win32 Application"
> http://support.microsoft.com/kb/315589/en-us
>
> http://www.microsoft.com/communities...=en-us&m=1&p=1
> http://h10025.www1.hp.com/ewfrf/wc/f...n&cc=uk&dlc=en
> CD emulation software
> HTH.
> Let us know.
> nass
>
> "Mrs McIn" wrote:
>
> > All it says by manufacturer is "Standard" so I don't know who made it.. (the
> > more I write the more stupid I sound, I know...) I ordered my computer
> > online, it's a Dell if that helps.... I just downloaded the malwares thing
> > and will run it right now.. ty
> >
> > "nass" wrote:
> >
> > >
> > > What the maker of your CD-ROM, is it Samsung, HP, Panasonic...etc.
> > > Try to scan for malwares to make sure your computer is clean:
> > > for malwares from here:
> > > http://www.lavasoft.com/products/ad-...e_personal.php
> > > http://www.safer-networking.org ; for Spybot S&D
> > > When it happened, did you install any new hardware or software?.
> > > Do you have CD emulation software?.
> > > HTH.
> > > nass
> > >
> > > "Mrs McIn" wrote:
> > >
> > > > It says that the device is working properly (ha ha ha...) I did a skandisk
> > > > and restarted my computer and it still doesnt work, so I'm running what you
> > > > suggested.....
> > > >
> > > > "nass" wrote:
> > > >
> > > > > Hi Mrs McIn,
> > > > > What you saw in the Device Manager, does there is Red X or Yellow
> > > > > exclamation mark on the CD-ROM?.
> > > > > What make is it and do you have another CD-ROM or is it just one?.
> > > > > Try this:
> > > > > Open a run command and type in:
> > > > > sfc /scannow click [OK] and let it run.
> > > > > HTH.
> > > > > nass
> > > > >
> > > > > "Mrs McIn" wrote:
> > > > >
> > > > > > OOPs, I'm sorry, I should have included this information in the first
> > > > > > posting, when I put a game disc in the computer doesn't even come up with an
> > > > > > error message, when I try the short cut for the game I am trying from the
> > > > > > desk top it says no disk, please insert blah blah blah disk to continue...
> > > > > > sorry!
> > > > > >
> > > > > > "nass" wrote:
> > > > > >
> > > > > > >
> > > > > > >
> > > > > > > "Mrs McIn" wrote:
> > > > > > >
> > > > > > > > My CD Drive will not read any kind of game disc. The discs in question CAN be
> > > > > > > > read by my other computer, just not this one, so it's not just that the disc
> > > > > > > > is dirty or damaged. It will read music and movie discs though... Any ideas?
> > > > > > > > (I know I'm not a computer genius, so please, it may be something idiotic,
> > > > > > > > but I've looked around, I've done the trouble shooting and I'm stuck...)
> > > > > > >
> > > > > > >
> > > > > > > Right click My computer and select properties from the drop down list, on
> > > > > > > the system properties click on Hardware Tab then Device Manager.
> > > > > > > There Remove your CD-ROM and Reboot your computer, windows will detect your
> > > > > > > CD-ROM and install it for you.
> > > > > > > Does this Help?.
> > > > > > > Any error message have been given or just will not start at all?.
> > > > > > > HTH.
> > > > > > > nass

 
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